UX Researcher

Job description

At Midas, we are working on real-life user needs to transform the world of finance. We’ve transformed investing in Turkey by delivering a seamless experience for everyday investors. Today, 4 million users invest with Midas. Backed by an $80M Series B, the largest fintech investment ever in Turkey, we are scaling faster than ever. ### What You’ll Do - Identify high-priority issues from both our users’ investment processes and the challenges faced by product teams during development, and develop effective solutions. - Working closely with BIST derivatives product teams. (Margin, VİOP & Warrants) - Answer key questions by leveraging your strong command of both qualitative and quantitative methods, using the right approach at the right time. - Collaborate closely with data, product management, growth, design, and customer support teams to conduct ongoing research and identify critical issues during continuous discovery processes. - Conduct benchmark studies with PMs and designers to assess the strengths and weaknesses of existing solutions in other organizations, providing the team with a clear industry landscape overview. - Plan and lead research projects from start to finish—including strategic, foundational, iterative, and evaluative research—to drive actionable insights. - Partner with design, growth, data, product management, and customer support teams to establish feedback cycles that monitor and improve user experience metrics from the first user interaction. - Clearly present your research findings to enable teams to translate insights into tangible product and business impact. ### What You'll Bring? - Hands-on experience in qualitative or quantitative research - A background in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or a related field. - A proven track record of independently executing research projects, with strong skills in designing and administering surveys and conducting user interviews. - Demonstrated ability to apply your research skills to drive tangible product and business impact. - Experience, knowledge, or a strong interest in trading/investing is highly preferred.