UX Researcher

Job description

**SteerBridge is a modern technology company delivering innovative, mission-focused solutions to the U.S. Government and private sector.** Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial-grade capabilities that accelerate operational effectiveness and drive measurable mission success. At the core of SteerBridge is our people—especially the veterans whose leadership, problem-solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; **we cultivate it**, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve. ### Position Overview SteerBridge is seeking a **UX Researcher** to support a **mission-critical Defense Aviation platform used by federal customers**. This role focuses on understanding operational workflows in **aviation readiness and sustainment environments** and translating those insights into usable product experiences. The researcher will work directly with **designers, engineers, data scientists, and domain experts** to ensure the system supports **fleet readiness monitoring, maintenance planning, logistics coordination, and operational decision-making**. Unlike traditional research roles, this position requires the ability to **move from research insight to prototype concepts**. The ideal candidate can conduct research, synthesize findings, and help design **interface concepts and workflow models that demonstrate how solutions should function in operational environments**. SteerBridge applies proven design patterns such as **Medallion Architecture** to structure, validate, and operationalize data within aviation analytics platforms. UX research ensures these architectural patterns translate into **clear, usable, and decision-ready experiences for operators working in high-consequence environments** ### Required Qualifications - **U.S. Citizenship required** - **3+ years of experience in UX research, human factors, or applied product research** - Strong command of research methodologies including interviews, usability testing, and research synthesis - Ability to translate complex operational environments into clear user insights - Experience working with **complex enterprise or government software systems** - Experience collaborating with **multidisciplinary teams including engineers, designers, and data scientists** - Strong communication skills with the ability to present insights to both technical and non-technical audiences ### Preferred Qualifications - Experience with **aviation, defense, logistics, or fleet management systems** - Experience supporting **enterprise analytics or decision-support platforms** - Familiarity with **data-driven interfaces such as dashboards or operational planning tools** - Experience with **Figma or similar prototyping tools** ### Benefits - Health insurance - Dental insurance - Vision insurance - Life Insurance - 401(k) Retirement Plan with matching - Paid Time Off - Paid Federal Holidays