UX/UI Designer

Job description

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. Famehouse, a division of UMG, is the preeminent leader in D2C solutions in music, defining & delivering the industry’s best-in-class service to connect artists with their fans. Established & headquartered in Philly, Fame House powers eCommerce for UMG’s labels, artists, and Bravado, along with a select roster of 3rd party clients. Our success & culture is fueled by collaboration, both within FH and with our partners. We are passionate about the impact of eCommerce for artists, providing a full service solution to grow an artist’s owned business including strategy, creative, storefront merchandising, fulfillment, customer service, technology, and more. How we LEAD: We’re looking for a UI/UX Designer to design and optimize direct-to-consumer (D2C) online stores for some of the world’s leading artists and labels. You’ll help shape the way fans experience, interact and purchase from their favorite artists through beautifully crafted, high-performing e-commerce experiences. You’ll be responsible for elevating the artists’ worlds, thinking like a superfan but with razor sharp digital design skills — translating music culture, brand identity, and merchandising into seamless, emotionally engaging online stores that drive sales and fan loyalty. You’ll work closely with the wider design/motion teams to build out the ultimate fan experience and collaborate with store front developers and back end systems teams to push our sites and stores into better experience for our artist and consumers. How You’ll CREATE • Design and iterate on e-commerce experiences — from landing pages and product detail pages to checkout and campaign microsites — that bring artist brands to life. • Be able to present your ideas clearly and advocate for good interface and experience. • Create user flows, wireframes, prototypes, and high-fidelity designs that balance storytelling, usability, and conversion. • Collaborate with developers, merchandisers, and marketing teams to ensure pixel-perfect implementation and an exceptional end-to-end customer journey. • Use insights from analytics, A/B testing, and fan feedback to refine and optimize store performance. • Translate brand and album aesthetics into cohesive digital experiences aligned with campaign visuals and creative direction. • Advocate for best-in-class UX practices, accessibility, and responsive design across all digital touchpoints. • Work closely with developers to ensure the feasibility and implementation of design solutions. Bring your VIBE • 3+ years of experience in UI/UX design, ideally in e-commerce, entertainment, or consumer brands. • Strong portfolio demonstrating responsive design, visual design systems, and UX problemsolving. • Excellent proficiency in Figma/prototyping tools and Adobe Creative Suite • Good working knowledge of Shopify and/or other D2C e-commerce platforms • Understanding of digital merchandising, conversion optimization, and checkout flow best practices. • Comfortable working in a fast-paced, campaign-driven environment with shifting priorities. Nice to Have • Experience designing for music artists, record labels, or fan-focused digital products. • Familiarity with HTML5, JS, CSS. • Passion for music, culture, and innovation. Perks Playlist: Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer): Comprehensive medical, dental, and vision coverage Including 100% coverage for out-patient in-network mental health services Fertility coverage for eligible medical plan participants Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year) Student Loan Repayment Assistance and Tuition Reimbursement 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution A variety of ways to prioritize much-needed time away from work including: Flexible Paid Time Off (PTO) for exempt employees 3-weeks PTO for non-exempt employees 2-weeks paid Winter Break 10 Company Holidays (including Juneteenth and Wellbeing Day) Summer Fridays (between Memorial Day and Labor Day) Generous paid parental leave for every type of parent Check out our full overview of benefits on the Perks Playlist page of the career site. Disclaimer: This job description only provides an overview of job responsibilities that are subject to change. Universal Music Group is an Equal Opportunity Employer We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah. Please note, UMG is not enrolled in E-Verify in California and New York, and cannot support employment of candidates whose employer must enroll in E-Verify, for example candidates on STEM-OPT. For more information, please click on the following links. E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish Job Category: Creative, Design & Production