UX/UI Designer - on-call role

AECOM Mississauga is hiring an o casual UX/UI Specialist to support a major infrastructure program. The UX/UI Specialist will support the development of digital solutions by combining user research with UX/UI design. The role will work closely with business analysis, delivery and change management teams to understand user needs and help ensure digital solutions provide an effective user experience. Responsibilities include, but are not limited to: Lead qualitative and quantitative user research across the project lifecycle, including journey mapping, interviews, usability assessments and persona development. Plan and conduct user research engagements to understand user needs, behaviours and pain points. Translate research findings and user insights into practical UX recommendations. Create wireframes and low- to mid-fidelity UX/UI mockups to support business analysis and the development of digital solutions. Collaborate closely with delivery teams to help ensure solutions meet defined UX goals. Collaborate with Change Management to support change and user engagement activities. Minimum Requirements Bachelor’s degree in a relevant field plus 6 years of relevant experience, or demonstrated equivalency of experience and/or education. Experience supporting digital programs and initiatives. Preferred Qualifications 10+ years of experience supporting digital programs. Experience in both UX and UI design. Experience using Figma. Experience planning and conducting qualitative and quantitative user research. Experience developing journey maps, personas, wireframes and UX/UI mockups. Experience conducting usability assessments and translating user research into actionable insights. Experience working collaboratively with business analysis, delivery and change management teams. Sponsorship for Canadian employment authorization is not available for this position This is a newly created role At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at . What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. Artificial intelligence will be used to support the screening, assessment, and selection of applicants for this role. Final hiring decisions are made by the hiring team. Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us.