V107C - Accounts Receivable and Collections Coordinator

Job description

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: Join Job Duck as a Accounts Receivable and Collections Coordinator and play a key role in keeping financial operations organized, accurate, and moving forward smoothly. This position is ideal for someone who enjoys working with numbers, creating structure, and taking ownership of important processes that directly support business performance. You will oversee invoicing, collections, accounts receivable and payable activities, referral tracking, and reporting while collaborating with leadership and clients. Success in this role requires strong attention to detail, excellent communication skills, and the ability to manage multiple priorities with confidence. If you are tech-savvy, proactive, and enjoy improving systems and workflows, this is an excellent opportunity to make a meaningful impact. • Monthly Compensation Range: From 1,015 to 1,100 USD Responsibilities include, but are not limited to: Manage the full invoicing process, including generating and reviewing monthly invoices. Assist with implementation and optimization of internal reporting systems and workflows. Generate weekly financial and billable hours reports for leadership. Track firm performance metrics and maintain KPI reporting. Send AR statements, payment reminders, and collection communications. Monitor accounts receivable and accounts payable activities. Support the development and maintenance of organized systems, including documentation and note management. Set up and maintain third-party billing portals. Audit billing setups, rates, task codes, and client-specific billing requirements. Manage client billing records, contact details, and related administrative documentation. Calculate and prepare internal and external referral commission reports. Follow up on outstanding balances and manage collections efforts with clients. Process client payments and off-cycle invoices. Review and organize time entries to ensure accuracy, consistency, and professionalism. Coordinate annual billing rate updates and adjustments. Requirements: • 1-2 years of experience with billing, invoicing, AR/AP and collections required • Strong Excel proficiency required for reporting and KPI tracking required • Experience communicating professionally with clients regarding billing matters and collections • Experience with legal billing or professional services billing environments preferred • Exceptional attention to detail and accuracy • Strong analytical and numerical skills • Excellent written and verbal communication skills in English is a must • Strong Excel and reporting capabilities • Ability to manage multiple priorities and meet deadlines • Client service oriented mindset • Strong organizational skills • Accountability and reliability • Problem solving and process improvement mindset • Tech-savvy and adaptable approach to new systems • Professionalism and discretion when handling sensitive information • Open-minded and innovative thinking • Creative approach to improving workflows and processes • Location and timezone: Remote, Eastern Standard Time (EST) • Working Hours: Monday to Friday • Expected call volume: Low (1-5 calls per day) • Software and Tools Required: - CRM: AirTable - Billing: Time Solve (experience with this system is highly preferred ) - Other: Teams, Zoom Work Shift: 8:00 AM - 5:00 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.