Valet Attendant

Job description

Position : Valet Attendant Type: Full-time Location: Albany Stratton Veterans Affairs Medical Center Travel: 0% **Contingent Upon Award** Position Summary : The Valet Attendant provides Patient Assisted Parking Services in support of Veterans, visitors, and caregivers arriving at the Albany Stratton Veterans Affairs Medical Center. Personnel assigned to this position will greet customers, receive vehicles at the facility entrance, safely park vehicles in the designated patient parking lot, maintain accountability of vehicle keys, operate the claim-check system, and support continuous parking operations. The Valet Attendant plays a critical role in ensuring efficient patient access to medical services while maintaining customer service standards, safety requirements, and vehicle wait times of less than ten minutes. Attendants are expected to perform multiple operational functions and maintain uninterrupted coverage throughout the workday. Duties and Responsibilities: Receive vehicles at the main entrance front circle. Issue a claim check or receipt to customers utilizing parking services. Safely transport and park customer vehicles in the designated patient parking lot. Retrieve vehicles upon customer request. Maintain vehicle wait times under ten (10) minutes. Maintain accountability and security of vehicle keys using lock boxes. Utilize the electronic claim-check and vehicle tracking system. Operate from either the front circle or patient parking lot as assigned. Maintain continuous operational coverage and support relief during employee breaks. Complete daily reports documenting vehicles serviced and hours worked. Report safety concerns, accidents, incidents, or hazards to appropriate personnel. Coordinate with Veterans Affairs Police when required. Turn over remaining vehicle keys to Veterans Affairs Police at the close of business. Required Qualifications: US Citizen Fluent in English Valid U.S. Driver’s License Minimum 2 years of driving experience (automatic and manual) 6 Months of patient assisted parking services experience in a healthcare setting serving patients of varying physical abilities Comply with local traffic laws and VAMC campus traffic regulations Providing courteous, respectful, and professional customer service Clear and effective verbal and written communication Physical Ability to: Stand and walk for extended periods throughout the workday. Frequently enter and exit vehicles. Walk repeatedly between the front circle and patient parking lot. Operate passenger vehicles safely in various weather conditions. Bend, reach, stoop, and maneuver within vehicles. Work outdoors for extended periods. Wear reflective outerwear and contractor uniforms during all assigned shifts. Physical Demands and Work Environment: While performing the duties of this position, the employee is regularly required to talk, listen, and write. The employee frequently is required to use foot/ankle motions, hands or fingers, handle or feel objects, tools, or controls. The employee is required to stand, walk, sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. The physical demands described here are representative of those that must be met by an employee to be the best qualified for the position and successfully perform the functions of the job. Reasonable accommodation may be made (if possible) to enable individuals with disabilities to perform the functions. Company Background: Seventh Dimension LLC provides focused customer support in two core competencies Training & Support Services. Since 2015, we have provided customers with flexible, adaptable, and creative approaches to solving complex problems. We are a proven prime contractor that understands future operating environments, fiscal constraints, and current force requirements. We are a SDVOSB in North Carolina with a TS Facility Clearance, Secret storage and a DCAA compliant accounting system. Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Seventh Dimension, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.