Valet Attendant - Full Time & Casual

Job description

Company Description At Mövenpick Hotel Hobart we do ordinary things in an extraordinary way. We believe true hospitality is about turning small gestures into heartwarming moments and are looking for a Valet Attendant who wants more than just a job. Come, share your passion and start your journey with us! Located in the heart of Hobart, this 221-room premium hotel offers an exceptional location, unique design, outstanding service and an exciting dining concept. Hospitality is a work of heart. Join us and become a Heartist ®. Job Description Safely park and retrieve guest vehicles Managing pick up times for vehicles to ensure they are onsite for early departures Be the first point of contact and greet guests with a warm welcome every time Check the daily arrival list for VIP's or guests with special needs. Ensure collection and delivery of guest luggage, mail, messages and equipment in an efficient and timely manner. Guide guests to their room and assist with their luggage. Ensure the efficient delivery and collection of group luggage. Be present at the Concierge/Reception desk or in the lobby to be ready to assist guests, colleagues and visitors when requested. Ensure the lobby/foyer area, including entry/exit doors, remain clean and presentable at all times. Conduct regular checks. Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service. Qualifications An energetic, team-focused and can-do attitude Enthusiasm to connect with guests and to hear their story Exceptional communication skills both written and verbal High level of computer literacy Be reliable, well-groomed and have excellent attention to detail The ability to work across a 7-day roster - evenings, mornings and weekends Flexibility to work split shifts, short shifts or long shifts depending on operational requirements Full Tasmanian Manual Drivers Licence is essential Additional Information What is in it for you? ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide! Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays “Learn Your Way” with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training Be part of a dynamic hotel environment with a supportive and fun team Recognition of service anniversaries and Accor Tenure Milestones.