Vehicle Acquisition Representative I - Kearny Mesa Hyundai

Job description

Vehicle Acquisition Representative I - Kearny Mesa Hyundai Non-Exempt Job Summary: The Vehicle Acquisition Representative I supports the vehicle acquisition team by assisting in sourcing, evaluating, and processing vehicle purchases. This role involves administrative tasks, research, and coordination to ensure the efficient acquisition of quality inventory. Essential Functions: • Digital Lead Engagement: Proactively work multi-platform leads (AutoHub, MotoAcquire, KBB Instant Cash Offer, and CarGurus) through targeted calls, texts, and emails. • Speed-to-Lead Response: Maintain rigorous outreach discipline, ensuring initial customer contact is initiated within 15 minutes of digital submission. • Service Drive Prospecting: Execute daily service lounge rotations to connect with scheduled guests, maintaining a daily target of at least 8 appraisals and customer contacts. • Preliminary Appraisals & Condition Assessment: Perform physical vehicle walkarounds, evaluate wear and tear, verify tire/brake/body condition, and pull CARFAX reports for manager review. • Transaction Documentation: Prepare and assemble purchase packets accurately, including bills of sale, payoff verifications, odometer disclosures, and title transfer paperwork. • Inventory Onboarding: Immediately log acquired vehicles into store inventory tools (vAuto) with detailed specifications, trade notes, vendor/customer profiles, and high-res imagery. • Monthly Production Benchmark: Meet and exceed monthly department volume benchmarks, targeting a minimum standard of 12 acquired retail/wholesale units per month. • Maintain satisfactory attendance. • Performs other related duties as assigned. Nonessential Functions: • Conduct test drives to assess mechanical performance. Supervisory Responsibilities: • None. Qualifications: Minimum Qualifications: • Valid driver’s license and safe driving record; required to have California driver's license within 30 days following date of hire. • At least one year of verifiable driving experience. • Ability to lift up to 15 pounds. • Ability to perform all essential functions of the job description. • Prior automotive sales, BDC, appraisal, or customer relations experience preferred. • Familiarity with digital valuation and inventory tools (vAuto, KBB ICO, CRM).Excellent communication, phone outreach, and customer negotiation skills. Preferred Qualifications • Previous experience in automotive sales, administration, or a related field. • Strong organizational and multitasking abilities. • Excellent communication and interpersonal skills. • Basic knowledge of automotive terminology and market trends. • Familiarity with inventory management software and Microsoft Office Suite. • Detail-oriented, self-motivated, and able to work collaboratively within a team. Physical Demands: • Frequently stands, walks, sits; uses hands; frequently reaches with hands and arms; frequently talks and hears. • Occasionally climbs or balances; occasionally stoops, kneels, crouches, squats or crawls; occasionally lifts up to 15 pounds. • Prolonged periods sitting at a desk and working on a computer. Environment/Noise: • Typical dealership or repair shop environment, including noise, dust, and varying temperatures. • May occasionally visit service bays or workshops to discuss vehicle issues with technicians. • Many odors may be present. • Noise moderate. Employee Benefits Include: • Medical Insurance • Dental Insurance • Vision Insurance • Employer Paid Life Insurance • Employer Paid AD&D • 401k (with Employer match) • Vacation Package • Tenure recognition and awards • Vehicle Purchase Discount Program • Vehicle Service Discount Program • Golf Benefits at Maderas Golf Club (subject to qualification) If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check. Sunroad is committed to providing reasonable accommodations to qualified individuals with disabilities to ensure equal employment opportunities and access to all programs, services, and activities. If you require accommodations to participate in the application process or to perform the essential functions of the job, please contact the HR Department to discuss your needs confidentially. We will work with you to identify appropriate accommodations based on your specific circumstances and in compliance with applicable laws. We are an Equal Opportunity Employer (M/F/D/V) and maintain a drug-free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check. Sunroad is an Equal Employment opportunity and Affirmative Action Employer. We are committed to providing equal opportunity in all of our employment practices, including selection, race (including traits historically associated with race such as hair texture and protective hairstyles such as braids, locks, and twists); religion; religious creed; religious dress/grooming; color; age (40 and over); sex; sexual orientation; gender; gender identity (meaning a person’s identification as male, female, a gender different from the person’s sex at birth, or transgender); gender expression (including a person’s gender-related appearance or behavior, whether or not stereotypically associated with the person’s sex at birth); national origin; ancestry; citizenship status; uniform service member status; military or veteran status; marital status; pregnancy; childbirth; medical conditions related to pregnancy, childbirth, or breast feeding; medical condition (including cancer related or HIV/AIDS related); handicap; physical disability; mental disability; genetic characteristics; genetic information; or any other protected status in accordance with the requirements of all federal, state and local laws. Our Equal Employment Opportunity Policy applies equally to interns and volunteers.