Vehicle Service Contract Claims Specialist

Job description

# Vehicle Service Contract Claims Specialist > Easy Auto & Sunrise Acceptance · Cleveland, United States · Full-time · Posted 2026-09-04 **Workplace:** on_site **Department:** Easy Auto ## Description Easy Auto is seeking a full-time Vehicle Service Contract Claims Specialist for our headquarters in Cleveland, TN. The job duties generally include, answering customer calls, gathering claims details, explaining warranty coverage to customers, documenting important information related to the claim, obtaining repair estimates, and other general office clerical duties. If you have great attention to detail, a positive attitude, strong organizational skills, and thrive in a fast-paced professional environment, we want to speak with you! ## Requirements This candidate should be self-motivated, extremely detail oriented, and have knowledge of the overall clerical functions of an office environment. A professional demeanor, ethical work standards, and excellent communication skills are essential. We are looking for a results-driven individual who requires minimal direction. General vehicle knowledge preferred but not required. Additional requirements: - Work ethic and integrity are a must, along with a strong data entry/customer service background and a great attitude. - Excellent communication, organizational, and interpersonal skills. - The ability to multi-task, with a commitment to doing the right things and serving customers. - Candidates must be computer literate and proficient in Microsoft Office, including Microsoft Word and Excel. - A willingness to learn and work in other areas as needed, while promoting a team environment. ## Benefits **There are plenty of reasons you’ll love building your career at Sunrise Acceptance. Here are just a few:** - This full-time position is typically 40 hours a week, Monday - Friday. Pay is based on qualifications and experience, generally between $22-$24/hour. - Comprehensive Benefits package including medical insurance with Company contribution; dental, vision, and short-term disability insurance available as well - 401(k) plan with a generous Company match (up to 4%) and immediate vesting - Company-paid life insurance - Six Paid Holidays each year, as well as close to two weeks Paid Time Off within a year - Family owned organization with a strong team-based culture - Golden Rule focused values – with customers and co-workers - Strong culture of promoting from within. The majority of our Management Team have been promoted through the Department. **We know you’ll love working here, but don’t just take our word for it.** Apply Today! Visit our [website](https://easyautoonline.com/career/) where you can hear it firsthand from our employees and learn more about what makes us different. EOE/Drug Free Workplace ## Apply [Apply at Easy Auto & Sunrise Acceptance](https://apply.workable.com/easyauto/j/A7C5840903/apply) --- Powered by [Workable](https://www.workable.com)