Verge Control Officer

Job description

Why You’ll Love This Role Do you enjoy working in the field, solving problems, and making a positive impact in your community? The City of Stirling is seeking a proactive and customer-focused Verge Control Officer to join our Development Services team. In this diverse and rewarding role, you will help protect and maintain the City's road reserve assets by administering and enforcing legislation, local laws and Council policies relating to verges, crossovers, building and demolition activities, and development works. You will combine technical assessment, compliance investigation and customer service to deliver positive outcomes for the community. About the Role As a Verge Control Officer, you will: Conduct inspections of verge works and road reserve assets before, during and after construction activities. Investigate verge-related complaints, requests for service and compliance matters. Assess verge permits, crossover applications and associated asset protection requirements. Administer and enforce relevant legislation, regulations, local laws and Council policies. Prepare reports, collect evidence and undertake enforcement actions where required. Provide advice and guidance to residents, builders, contractors and stakeholders. Work collaboratively with internal teams to ensure the protection and restoration of public infrastructure. Contribute to process improvements and the implementation of mobile technology solutions. Position Description You are a confident and professional compliance officer with strong investigative and problem-solving skills. You enjoy working autonomously in the field while balancing customer service, regulatory requirements and community expectations. To be successful in this role, you will have: Qualifications in Town Planning, Building Surveying, Civil Engineering or demonstrated equivalent experience. Sound knowledge of compliance, enforcement, building control or regulatory practices. The ability to interpret plans, specifications and technical documentation. Strong communication, negotiation and conflict-resolution skills. Excellent organisational, record-keeping and time management abilities. Well-developed decision-making skills and the ability to apply legislation and policy consistently. Experience dealing with challenging customer situations in a professional manner. A current driver's licence and National Police Clearance. Why You’ll Love Working Here Flexible hours and free parking Convenient location near Stirling Station, Karrinyup Shopping Centre, cafés, and medical services Subsidised onsite canteen and kitchen facilities for easy access to meals and refreshments Diversity, Equity and Inclusion events and a commitment to reconciliation. If you are passionate about compliance, customer service and protecting public assets, we would love to hear from you. Applications close: 23 October 11.59pm For further information, please contact: Matthew Reynolds (08) 9205 7032 (We may begin interviews before the closing date, so don’t wait!) The City embraces its diverse workforce by supporting work-life balance and offering opportunities for progression and development. Here at City of Stirling we celebrate and support inclusion and diversity. We acknowledge the traditional custodians of the City of Stirling, the Wadjak People of the Nyoongar Nation, and the Aboriginal and Torres Strait Islander peoples of Australia. We will act with compassion and respect towards all people and value people of all abilities, ages, religions, faiths, sexualities, gender identity and cultural backgrounds. About Us At the City of Stirling, we’re proud to be WA’s largest local government, serving over 243,000 residents with more than 200 community-focused services. With a workforce of 1,500, we’re committed to building an inclusive, capable and future-ready organisation. We invest in our people, embrace innovation, and offer a workplace where flexibility, wellbeing and growth are more than just words – they’re how we work .