Vice President, Client Partnership

Job description

Accountabilities: Lead overall client relationship management across a portfolio of large, complex accounts, ensuring satisfaction, retention, and growth. Act as a senior strategic partner to clients, aligning engagement strategy with their business goals and long-term needs. Oversee account financial performance, including profitability, budgeting, forecasting, and statement of work development. Manage and mentor cross-disciplinary teams, ensuring accountability, collaboration, and high-quality delivery. Drive account growth by identifying new opportunities, expanding relationships, and strengthening executive-level client connections. Lead the development of engagement strategies in partnership with internal discipline leads and project teams. Ensure accurate resourcing, staffing, and delivery planning to meet timelines, budgets, and quality expectations. Oversee client communication, expectations management, and continuous feedback loops to improve service delivery. Lead or support new business efforts including RFP responses, pitch development, and contract negotiations. Partner with internal leadership to optimize operational execution and drive long-term account success. Requirements: 10+ years of experience leading large-scale client engagements within a digital agency, consultancy, or technology services environment. Proven track record managing $5M+ client portfolios with strong performance in quality, financial outcomes, and efficiency. Strong leadership experience managing and developing cross-functional and cross-disciplinary teams. Demonstrated ability to drive account growth, client retention, and long-term strategic partnerships. Experience shaping engagement strategy and translating client objectives into actionable delivery plans. Strong financial acumen, including experience managing profitability, budgets, and SOW development. Ability to influence senior client stakeholders and build trusted executive-level relationships. Experience leading new business development efforts including pitches, proposals, and contract negotiations. Excellent communication, presentation, and storytelling skills across written and verbal formats. Strong organizational and operational leadership capabilities in complex, fast-moving environments. Ability to identify client needs, shape solutions, and proactively drive strategic opportunities. A collaborative leadership style with a passion for mentoring and developing diverse teams. Benefits: Competitive salary range: $185,000 – $215,000 USD annually Eligibility for performance-based incentives (depending on role structure) Comprehensive health, dental, and vision insurance Remote-first work flexibility (U.S.-based eligibility requirements apply) Paid time off and flexible vacation policies Parental leave and family support benefits Professional development and learning opportunities Collaborative, creative, and inclusive work culture Exposure to high-profile global brands and large-scale digital transformation projects Opportunities for career advancement within a leading digital experience organization. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Vice President, Client Partnership in the United States. This is a senior leadership role responsible for shaping and elevating end-to-end client relationships within a fast-paced digital and experience-driven organization. You will oversee a portfolio of high-value client engagements, acting as both strategic advisor and operational leader to ensure exceptional delivery, financial health, and long-term partnership growth. The role blends client-facing executive leadership with internal team management, requiring a strong balance of business acumen, creative sensibility, and organizational leadership. You will guide cross-functional teams to deliver high-quality digital products and experiences while ensuring alignment with client business objectives. This position plays a critical role in driving account growth, improving profitability, and expanding long-term strategic relationships. You will also contribute to new business development, from pitching to contract negotiation, in a highly collaborative and creative environment.