Vice President Research & Development

Job description

The Vice President, Research & Development leads the R&D organization for OnePulse, a healthcare software portfolio of more than eight products. This executive is responsible for creating a consistent and effective approach to technology strategy, engineering execution, quality, reliability, and technical operations while recognizing the different needs, maturity levels, and technologies of each product. The VP of R&D partners closely with Product to translate market priorities, customer needs, and roadmap direction into executable technical plans. The ideal candidate combines strong technical judgment, operational discipline, business acumen, and the ability to lead geographically dispersed teams through meaningful change, including the adoption of AI enabled ways of working. This position leads the OnePulse R&D organization and is responsible for organizational design, workforce planning, hiring, performance management, leadership development, succession planning, retention, and effective use of employees, contractors, and partners across a geographically dispersed team. The role is remote eligible to anyone in the U.S. Responsibilities & Duties : • Create and maintain a portfolio level technology strategy across more than eight products, balancing stability, modernization, customer commitments, regulatory expectations, and growth opportunities. • Partner with other business leaders to translate product priorities into realistic technical roadmaps, capacity plans, sequencing, and investment recommendations. • Provide technical and architectural leadership across products built with varied technology stacks, programming languages, databases, hosting models, integration patterns, and legacy constraints. • Own engineering execution, including planning, delivery predictability, release management, quality engineering, product reliability, incident learning, and technical escalation. • Establish practical engineering standards and governance while allowing appropriate flexibility for each product and technology environment. • Develop a pragmatic modernization approach grounded in customer value, business continuity, risk reduction, maintainability, and financial reality. • Rethink the software development lifecycle for an AI enabled environment, applying AI across development, testing, documentation, operations, and engineering decision making. • Establish appropriate AI guardrails for security, privacy, intellectual property, data handling, compliance, risk, governance, and human review, and measure whether adoption improves quality, throughput, cycle time, or customer value. • Lead, coach, and develop a geographically dispersed R&D organization across products and time zones, with clear decision rights, goals, accountability, succession plans, and reduced key person dependencies. • Own R&D budgets, forecasts, workforce plans, vendor decisions, and investment tradeoffs, connecting technology decisions to customer impact and business outcomes. • Work effectively across Product, Customer Success, Support, Professional Services, Hosting, Security, Sales, Finance, and other operating teams to improve execution and customer outcomes. • Act as the senior point of escalation for R&D issues and communicate technical choices, risks, costs, timing, and consequences clearly to executive leadership. • Travel: as required for customer, team, leadership, user group, and industry meetings What we look for: • 5+ years of experience with healthcare interoperability, clinical data, EHR, practice management, patient engagement, analytics, revenue cycle, or adjacent healthcare software domains. • 8+ years of experience in a Leadership role, particularly in the healthcare software industry. • 5 years of experience modernizing acquired or mature software products while maintaining customer commitments and operating continuity. • 1-3 years of experience integrating acquired products, teams, processes, or technology platforms. • 1-3 years of experience creating shared engineering capabilities that can be reused across otherwise different product lines. • Experience applying AI to improve engineering productivity, software quality, delivery efficiency, operational effectiveness, or decision making. • Ability to travel 10% annually for customer meetings, industry trainings, and Leadership planning sessions. What We Offer : • Plenty of opportunities to grow your career • Comprehensive medical, dental, and vision benefits • 3 weeks of vacation plus 5 personal days to recharge • Employee stock ownership, RRSP program, 401k + matching • A chance to give back through community involvement • Flexible work arrangements to suit your lifestyle Salary Range: $120 - 140K as a base salary and eligible for the CSI Bonus Program. About us: OnePulse is a healthcare technology company that specializes in advanced, in-office care solutions for physicians and healthcare providers. Its flagship product, OnePulse Connect, offers a suite of services within healthcare. OnePulse designed services to integrate seamlessly with practice management systems and EHRs, enabling providers to deliver care more efficiently, reduce administrative burdens, and improve patient engagement. About Harris Computer: Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”! We empower our employees to make a difference We have an award-winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! #LI-remote