Vice President, Software Engineering (Customer Communications)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Key Responsibilities Technology & Architecture Leadership Lead the development of an integrated platform that supports our high-volume customer communications business. Oversee data architecture, including data modeling, ETL pipelines, and integration across internal and external systems. Define and drive the target architecture for modernizing legacy platforms, ensuring scalability, resilience, security, and performance. Champion cloud-native design patterns using AWS services, event-driven architectures, and streaming platforms such as Kafka. Partner with enterprise architecture, security, and infrastructure teams to ensure alignment with Broadridge’s enterprise platform architecture. Engineering Execution Own end-to-end software delivery, from strategy and roadmap through implementation, deployment, and ongoing operations. Establish engineering best practices for CI/CD, code quality, observability, reliability, and operational excellence. Ensure platforms meet strict requirements for availability, performance, compliance, and data integrity. Drive continuous improvement through automation, tooling, and modern development practices. Leadership & Talent Development Lead, inspire, and scale a high-performing global engineering organization. Attract, develop, and retain top engineering talent; build strong leadership benches across regions. Foster a culture of accountability, collaboration, innovation, and inclusion. Provide coaching and mentorship to senior engineering leaders and architects. Stakeholder & Business Partnership Partner closely with product management, business leaders, and operations to align technology delivery with business objectives. Communicate technical strategy, risks, and progress clearly to executive leadership. Balance near-term delivery commitments with long-term transformation goals. Required Qualifications 15+ years of progressive software engineering experience, including senior leadership roles managing large, global teams. Proven experience building and modernizing large-scale, enterprise platforms, including transformation of legacy systems. Strong development experience with: AWS (cloud-native services, scalability, security) Kafka Data modeling and large-scale data architectures ETL / data ingestion and processing pipelines Experience with high-volume, mission-critical systems such as transaction processing / financial services platforms is strongly preferred. Deep understanding of distributed systems, APIs, and event-driven architectures. Demonstrated ability to lead complex, multi-year transformation initiatives. Built, mentored, and led high performing, distributed, Agile engineering teams. Applied deep AI tooling experience to drive the adoption of AI-assisted development practices, increasing engineering productivity and accelerating release cycles. Preferred Qualifications Experience in financial services, capital markets, or regulated environments. Strong understanding of DevOps, SRE, and modern observability practices. Experience in Composition platforms (e.g., OpenText Exstream, Smart COMM, Adobe) Experience working with globally distributed teams across multiple time zones. Leadership Competencies Strategic thinker with strong execution discipline Excellent communicator with executive presence Collaborative, inclusive leader who builds trust across functions Results-driven with a strong sense of ownership and accountability Compensation Range: The salary range for this position is between $250,000.00- $275,000.00 USD. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education. Bonus Eligibility: Bonus Eligible Benefits Information: Please visit for more information on our comprehensive benefit offerings for this role. We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration. US applicants: Click here to view the EEOC " Know Your Rights " poster. Disability Assistance We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to .