Videogames Customer Service Representative (Only WRITTEN SUPPORT)

Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.POSITION SUMMARY:Player Support communicates with with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).RequirementsStrong written and verbal communication skills in English and Spanish.Ability to multi-task.Ability to easily adapt in a constant evolution environmentExcellent customer service skillsAbility to actively listen to instructions and execute tasks communicated.Full-time availabilityHigh School Diploma preferred but not required.Living in Mexico City or Estado de Mexico.BenefitsSalary: $10,500 gross (before taxes)Law Benefits.2 days off.Career path.After 3 months:Medical expenses insurance.Saving funds.Grocery tickets ($1,200)Here you can watch some videos from our official FB account regarding this position:https://www.facebook.com/watch/?v=612148667236746&...https://www.facebook.com/watch/?v=570454408169826&...https://www.facebook.com/watch/?v=1108036716785896...PRIVACY POLICY:By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.Role Information: ENStudio: Keywords StudiosLocation: AmericasArea of Work: Player EngagementService: EngageEmployment Type: Full Time, PermanentWorking Pattern: Remote

Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.

POSITION SUMMARY:

Player Support communicates with with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).

Requirements

• Strong written and verbal communication skills in English and Spanish.
• Ability to multi-task.
• Ability to easily adapt in a constant evolution environment
• Excellent customer service skills
• Ability to actively listen to instructions and execute tasks communicated.
• Full-time availability
• High School Diploma preferred but not required.
• Living in Mexico City or Estado de Mexico.

Benefits

• Salary: $10,500 gross (before taxes)
• Law Benefits.
• 2 days off.
• Career path.

After 3 months:

Medical expenses insurance.

Saving funds.

Grocery tickets ($1,200)

Here you can watch some videos from our official FB account regarding this position:

https://www.facebook.com/watch/?v=612148667236746&...

https://www.facebook.com/watch/?v=570454408169826&...

https://www.facebook.com/watch/?v=1108036716785896...

PRIVACY POLICY:

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Role Information: EN

Studio: Keywords Studios

Location: Americas

Area of Work: Player Engagement

Service: Engage

Employment Type: Full Time, Permanent

Working Pattern: Remote

COMPANY PROFILEKeywords is a growth company, trusted and relied upon by the world’s leading video game and entertainment companies to work alongside them during the full game development cycle to bring immersive content to life for the joy of billions of people across the world.We are a critical enabler of a large, dynamic industry, and are building out our proprietary technology platform to augment our future growth.WHY WORK AT KEYWORDS STUDIOS?People who work at Keywords are passionate, talented, committed and resourceful. As a business we thrive on diversity, celebrate uniqueness and work as teams whether we are physically together in one of our 70 global studios or working together virtually.We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility. We learn at every opportunity to grow ourselves through experience, training and tackling new challenges.This is what makes us Keywordians.https://www.keywordsstudios.com/

COMPANY PROFILE

Keywords is a growth company, trusted and relied upon by the world’s leading video game and entertainment companies to work alongside them during the full game development cycle to bring immersive content to life for the joy of billions of people across the world.

We are a critical enabler of a large, dynamic industry, and are building out our proprietary technology platform to augment our future growth.

WHY WORK AT KEYWORDS STUDIOS?

People who work at Keywords are passionate, talented, committed and resourceful. As a business we thrive on diversity, celebrate uniqueness and work as teams whether we are physically together in one of our 70 global studios or working together virtually.

We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility. We learn at every opportunity to grow ourselves through experience, training and tackling new challenges.

This is what makes us Keywordians.

https://www.keywordsstudios.com/