VIE Software Ticket Engineer

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies. Valeo’s VIE Program? The Valeo VIE Program is available to citizens of the European Economic Area (EU + Norway, Liechtenstein and Iceland) aged between 18 and 28. This program is to work for one of our subsidiaries around the world! Business France, the French agency for international business development, is in charge of all the administrative procedures of your assignment. Make sure you meet Business France's eligibility criteria to apply for a VIE : PLEASE NOTE: Your application must be submitted in English to be considered by our non-French speaking teams partners at Valeo worldwide. PLEASE NOTE: As part of your international development, you cannot apply to a VIE assignment in the country of your citizenship *** Join the technological revolution of autonomous and connected vehicles at Valeo! World leader in driving aids, Valeo Brain is reinventing life on board the vehicle and revolutionizing the driving experience. From connectivity and interior control solutions to sensing systems, we make mobility safer and more intuitive. The site of Tokyo based in Japan belongs to Brain Division. We are looking for a VIE Software Ticket engineer for 12 months within the team. Your challenges? You are responsible to ensure a smooth running system and software development process, method and tool-chain in the projects by handling all tickets raised by the customer and monitoring internal tickets You actively understand the customer tickets content and support the team on the internal ticket creation, handling, and management You support the system/software project team for process execution, policy & practices in regard to each ticket. You ensure that the system/software organization is supporting the customer tickets closing timeline and available from the project standpoint to support process execution and thus compliance You drive resolution of issues collected from all assessments and reviews You lead the Process Improvement Action Plan to reach process capability goals in regard to ticket management You propose tailoring and de-standardization requests to the project team You share best practices and Lessons Learned with Project teams You communicate the process gaps identified during process piloting and rollout Let’s talk about you… You are graduated from an Engineering-Master degree in Software/Electronic Ideally, you already have experience in tickets management, quality, Software Quality Assurance / Software Development or embedded system/software development (Automotive is a plus) You have a fluent level of English You have good communication skills, have an international mindset and are open-minded to new cultures and new ways of working and thinking You are humble, listening, positive attitude oriented, professional, and have the sense of diplomacy Please, don't forget to apply in English to facilitate the process with our managers. Why Valeo? To join a competitive group, a French pioneer in automotive innovation For a dynamic career with possibilities for national or international mobility, adapted to your aspirations To contribute to the development of greener mobility Valeo places great importance on recruiting diverse profiles: we are open to all talents and we promote an inclusive and multicultural environment. Job: R&D Trainee/Apprentice/VIE Organization: Connectivity RO R&D Schedule: Full time Employee Status: VIE (Fixed Term) Job Type: VIE Job Posting Date: 2025-03-03 Join Us ! Being part of our team, you will join: - one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development - a multi-cultural environment that values diversity and international collaboration - more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth - a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development More information on Valeo: