Villa Host - Amanzoe

Job description

Location Overview Join our team in Amanzoe. Scattered with Unesco-protected ruins, the beach-fringed Peloponnese has been at the heart of Greek culture for millennia. Resting on the east coast of the Peloponnese near Porto Heli, Amanzoe is a modern-day Acropolis from which 360-degree views encompass olive groves and the Aegean sea. Pavilions and villas all offer private pools with stunning views and fragrant gardens, whilst speedboats await at the beach to zip between nearby islands. Role We are seeking a dedicated and experienced Villa Host / Hostess (Butler) who embodies Aman’s philosophy of personalized and intuitive service to join Amanzoe, in the Peloponnese, Greece. Reporting to the Villa Manager, the Villa Host plays a pivotal role in overseeing all aspects of villa operations, ensuring a seamless and refined experience for Villa Owners and guests. This position requires a hands-on approach, exceptional attention to detail, and a commitment to delivering Aman’s renowned hospitality through thoughtful, anticipatory and highly personalized service. Responsibilities Oversee the daily operations of private villas, ensuring smooth, efficient and discreet service delivery. Provide exceptional personalized service, anticipating guest needs and ensuring they are met promptly and professionally. Manage the preparation and upkeep of villas to Aman standards, ensuring comfort, cleanliness and readiness at all times. Coordinate with internal departments to ensure seamless communication and service execution. Support Villa Owners and guests throughout their stay, ensuring an elevated and tailored experience. Assist with Food and Beverage service within villas, ensuring high-quality and attentive delivery. Maintain accurate guest preferences and history to support personalized experiences. Address guest concerns with tact, efficiency and professionalism. Ensure adherence to safety and operational policies. Requirements Strong guest relations experience, particularly with high-profile clientele or villa owners, is essential. Solid operational background across both Food and Beverage and Rooms Division. Previous experience in butler services is an advantage. Fluency in English is essential; additional languages such as French, Italian or Spanish are desirable. Strong organizational, time management and problem-solving skills. Excellent interpersonal and communication abilities. A meticulous, detail-oriented and service-driven mindset aligned with Aman’s values. You must have the legal right to work in Greece. Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home. Shared accommodation including monthly utility allowance (electricity and water) Access to Learning Hub Training Platform Discount on F&B Outlets Discount on Aman Retail Meal and coffee breaks while on duty Uniform and colleague transportation Access to the Amanzoe Elite Program (local discounts) Participation in annual Staff Party and Family Day Complimentary wellness activities including yoga, tennis, and gym classes If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to apply to join us on our journey.