Villa Host- Russian/Italian Speaker

Job description

Constance Ephelia, a luxurious resort in Seychelles, is seeking a dedicated Villa Host with Russian/Italian language skills to join our esteemed team. As a Villa Host, you will be the primary point of contact for our discerning Russian-speaking guests, ensuring their stay is nothing short of exceptional. JOB SUMMARY: Welcome and assist Russian/Italian speaking guests upon arrival, providing a warm and professional greeting Conduct personalised villa orientations, explaining amenities and services available Anticipate and fulfil guest needs throughout their stay, acting as their dedicated liaison Coordinate and book various services such as dining reservations, spa treatments, and excursions Resolve guest concerns promptly and efficiently, ensuring guest satisfaction Maintain detailed guest profiles and preferences for future reference Collaborate with other departments to ensure seamless service delivery Promote resort facilities and services to maximise guest experience and revenue Assist with check-out procedures and farewell guests in a courteous manner Maintain cleanliness and organisation of the villa area Candidate Requirements : Fluency in Russian/Italian and English; additional languages are an advantage Excellent communication and interpersonal skills with a focus on customer service Previous experience in hospitality or luxury service industry is preferred Degree or diploma in hospitality management is desirable Strong problem-solving abilities and attention to detail Exceptional time management and organisational skills Basic computer literacy for managing reservations and guest information Knowledge of Seychelles culture and attractions is advantageous Ability to work flexible hours, including weekends and holidays Friendly, empathetic, and professional demeanour Adaptability to work in a fast-paced, multicultural environment WORK WITH CONSTANCE 🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do. We believe in continuous learning and growth to help our teams achieve their full potential. A strong family spirit is part of our identity, we support and care for one another. We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group. Our passion for luxury hospitality is reflected in every detail of the guest experience. We are committed to environmental and societal contributions, integrating sustainability into everything we do. 🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service. 🌿 Be part of a company that values people, innovation, and excellence. Constance Ephelia is a beautiful resort located on the island of Mahé in Seychelles, surrounded by stunning beaches and tropical nature. We offer a dynamic and supportive work environment where team spirit, personal growth, and service excellence come together. Join our passionate team and be part of a company that values people and creates memorable experiences every day.