Virtual Assistant - AI

Job description

About the Company We help B2B companies with developer tools, working in the cloud infrastructure space. As the company grows, we're looking to bring on a Virtual Assistant to take ownership of day-to-day administrative and operational support so the founder can focus on the business. Role Overview We are looking for a proactive, detail-oriented Virtual Assistant to support our founder primarily with inbox management, calendar management, and event planning, along with light research on existing and prospective customers. This is a full-time role, working Eastern Time hours, with clear room to grow into a broader set of responsibilities as trust is built and the working relationship develops. Key Responsibilities Email Management • Monitor and triage the inbox daily, flagging urgent or high-priority items • Draft, proofread, and send responses on the founder's behalf where appropriate • Organize inbox folders/labels and archive or unsubscribe from unnecessary clutter • Follow up on outstanding emails to keep threads moving Calendar Management • Schedule, confirm, and reschedule meetings across time zones • Proactively resolve scheduling conflicts and keep the calendar up to date • Prepare the founder with agendas or relevant context ahead of meetings • Coordinate with external parties to arrange calls and meetings Event Planning & Research • Research relevant industry events, conferences, and meetups worth attending or sponsoring • Handle logistics: registrations, travel coordination, and scheduling around events • Put together event briefs/summaries with recommendations Customer & Market Research • Gather background research on existing customers ahead of check-ins or renewals • Research potential new customers and compile findings into organized briefs • Note: this is a research and preparation function only — no cold calling or outbound outreach is required Project & Issue Tracking • Support light project and issue tracking in Linear • Help keep tickets, tasks, and statuses organized and up to date General Administrative Support • Take on ad hoc administrative tasks as they come up • Help build and document simple processes (SOPs) for recurring tasks • Take on additional responsibilities over time as the role grows Requirements • Prior experience with a project management or issue-tracking tool (e.g., Linear, Asana, Jira, Trello); Linear experience is a plus but not required • Prior experience managing email and calendars for an executive or founder • Strong written and verbal English communication skills • Highly organized, with strong attention to detail and follow-through • Comfortable working independently and learning new tools/processes with minimal hand-holding • Able to work Eastern Time (ET) hours Nice to Have • Experience supporting a startup or tech company • Familiarity with B2B sales or customer success workflows • Experience with light research or reporting for outbound/marketing purposes Why Join Assist World? 100% REMOTE $50 birthday bonus $200 testimonial bonus $500 entry monthly raffle NO TRACKER. NO PROBLEM