Virtual Front Desk

Job description

We are seeking a highly skilled Virtual Assistant with strong communication abilities and hands-on experience in Medical Billing, Patient Scheduling, Insurance Verification , and managing inbound/outbound calls for physicians . This hybrid position is ideal for someone who is reliable, detail-oriented, and experienced in supporting US-based medical practices. Tasks Key Responsibilities Handle medical billing tasks and maintain accurate patient records Manage patient scheduling, appointment confirmations , and follow-up calls Perform Verification of Benefits (VOB) with accuracy Obtain patient authorizations from insurance providers as required Manage doctors’ inbound and outbound calls professionally Address patient inquiries with exceptional communication Utilize EMR and practice management systems effectively mainly Dr.Chrono, AdvancedMD and eClinicalWorks. Requirements Job Requirements Minimum 2 years of experience in a similar role (US healthcare preferred) Strong understanding of medical billing procedures and terminology Proficiency in patient scheduling and insurance verification Excellent spoken and written English communication Experience with EMR and medical office software such as DrChrono, AdvancedMD, and eClinicalWorks If you meet the requirements and are ready to contribute to a thriving company, we encourage you to apply and become part of our team. Looking forward to connecting with you!!