Visual Market Lead

Job description

As a Visual Market Lead, you drive selling and profit by ensuring an elevated brand and customer experience across your stores, turning global visual direction into strong commercial execution, building visual competence in the teams. You collaborate with Head Office, the Area Team and Store Visuals to support business success. Brand Experience: Ensure a consistent and inspiring brand and customer experience across all stores by implementing global brand and visual guidelines. Continuously review and elevate the customer journey. Collaborate with global and local teams to translate direction into strong execution. Lead and support visual execution for new store openings and rebuilds Sales & Profit: Analyze KPIs and customer insights to identify opportunities that strengthen visual performance and drive sales. Translate commercial findings into relevant visual strategies for your markets. Partner with area teams and cross‑functional stakeholders to secure strong product presentation, impactful campaigns, and optimized customer flow that maximizes selling potential. Leadership & Team: Develop and support visual teams through coaching, feedback, clear expectations and hands-on guidance. Plan and prioritize store visits based on business needs, and partner with store management to enable strong execution. Build a sustainable talent pipeline through recruitment, development, and succession planning. Visual Merchandising: Secure high‑quality and consistent visual execution across all stores. Lead the implementation of seasonal updates, campaigns, and in‑store activities. Optimize layouts, product placement, and customer flow to enhance the shopping experience and drive commercial results. Provide clear direction, tools, and support to store teams to maintain strong visual standards. We are looking for a candidate with.... Customer Centric : Consistently puts the customer experience at the center of every decision. Understands customer behavior and needs, and uses insights to shape a seamless, inspiring, and commercially strong store experience. Visual Execution: Transforms visual direction into clear, actionable plans across multiple stores. Organizes resources, prioritizes tasks, and ensures high‑quality, timely execution. Business Acumen : Understands commercial drivers, sales performance, and market dynamics. Uses KPIs and local insights to make informed decisions that optimize selling opportunities and support overall business goals. Communication : Communicates with clarity and impact across stores, teams, and functions. Adapts communication style, facilitates constructive feedback, and builds strong partnerships that support execution and collaboration. Adaptability & Flexibility : Responds effectively to changing priorities, market shifts, and business needs. Embraces new ideas, ways of working, and technology to continuously improve visual performance and support team resilience. This is a full-time position based in Korea Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Please submit your CV in English & Korean Language Format . Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email. Kindly note this position is offered on a local contract, therefore you should have the legal right to work in Korea before applying. Other candidates are welcome to register their interest and we will keep you in mind for future opportunities. Company Description H&M Group is a multi-brand organization comprised of H&M and our Portfolio Brands, including COS, Weekday, & Other Stories, and ARKET. ARKET is a modern-day market with a Nordic soul, offering a mix of fashion, homeware and a café while having quality, sustainability and transparency at the core of our business. ARKET’s mission is to democratise quality through widely accessible, well-made, durable products, designed to be used and loved for a long time. Learn more about ARKET here . Benefits We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here . In addition to this colleagues also receive Commuting fee Celebration of Long Service Award HIP - H&M Incentive Program for Long service employee Childcare / Family Care Leave Health checkup Wellness benefit (Benefit one) Paid leave / Sick leave Volunteer benefit Opportunity to work with global environment Inclusion & Diversity At ARKET we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.