[VO2 Force] - Salesforce Business Analyst

Job description

🌟 **VO2 GROUP : Leader français indépendant en conseil Tech et Digital** Entre conseil stratégique et réalisation technologique, nous cultivons un esprit "boutique" : de l'excellence, de l'humain et une forte culture de l'innovation. Nous sommes présents à Paris, Montréal, Shanghai, New York et Genève, avec plus de 800 consultants. 🌍 Leader mondial de l'expérience client et corporate Nous collaborons avec les marques les plus emblématiques pour assurer leur succès : ✔️ De la stratégie et l'innovation ✔️ À l'exécution à grande échelle, grâce à notre expertise en business, tech, data et IA 🤖✨ 🏆 Reconnaissances & Leadership Leader en innovation et croissance 2025 (Les Echos Business Magazine) Acteur multi-tech et partenaire Premium Salesforce 🌿 Champion d'une "Tech Responsable et Durable" Créé avec la parité hommes-femmes, défendant l’égalité grâce à une équipe de direction engagée 🌟 45 % de femmes au sein de nos équipes Campagne primée TopCom en 2024 📜 Certifications et Prix Salesforce Impact Partner 2024 Cybervadis 2025 Entreprise à impact de l'année 2024 par Choose My Company 🚀VO2 GROUP: The Bright Side of Tech 🌈 ___________________________________________________________________ **Position** In collaboration with a Practice Manager or Engagement Manager, your objective is to contribute to brand development by leveraging your business and functional skills in Salesforce solutions to successfully execute high-value projects for our clients. **Key Responsibilities** Engage in pre-sales activities and participate in implementing projects that address our clients' digital transformation challenges. Take full responsibility for the implementation process of the solution Prepare scoping workshops. Facilitate workshops to gather user requirements. Draft functional specifications and requirements documents. Configure and set up the solution. Test the proposed solution and ensure the quality of deliverables. Provide post-launch support (change management, training, application maintenance). Lead the understanding, analysis, and modeling of business user needs and solution definition. Take charge of the design (configuration and/or supervision) and quality of project deliverables. Contribute to setting up platform performance and responsiveness tests to ensure optimal user experience and adoption efficiency. Assist the client in developing the Solution Roadmap and anticipate future project iterations. Master process builders and flows to challenge development teams and ensure adherence to deployment best practices. Be proactive, propose ideas, and present and defend recommendations. **Profile** You hold a Master's degree (BAC+5) and have at least 2 years of successful and significant experience in implementing Salesforce solutions. You understand the platform's limitations and ideally hold at least one Salesforce certification. Your strong customer service orientation, initiative, ability to work in a team, and comprehensive project management vision will be assets for success in this role. You excel in communication, active listening, and challenging teams, and you are proficient in both written and spoken English and French. Confident with clients, you can articulate your viewpoints and challenge stakeholders to guide them towards the best solutions for their needs.