VodafoneThree - Business Development Specialist, Multinational Customer Desk Sales

Job description

VodafoneThree: Business Development Specialist, Multinational Customers Desk Sales Location: Stoke + *Location Independent Worker Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time *Location Independent Worker As a Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of Vodafone’s UK offices or customer sites within a reasonable geographic area of your home address. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are. We anticipate the role holder will be in our Stoke office 2-3 days per month on average. Who We Are We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started. Be part of our Business UK function, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT). What you’ll do This is an exciting desk-based B2B sales role focused on growing revenue across a portfolio of large multinational customers. The role has a mix of business development responsibilities as well as managing existing accounts. You’ll build strong relationships with customers, identify opportunities to grow our products and services within those accounts, and proactively develop new opportunities and relationships to win additional business. You’ll work alongside our Global Account Managers (GAMs), using the wider VodafoneThree portfolio to identify opportunities, build sales pipelines and close deals. You’ll work with a range of customer stakeholders, from operational and commercial contacts through to senior decision-makers, and collaborate with internal teams to deliver the right solutions for customers. Manage and grow relationships across a portfolio of large multinational B2B customers, identifying opportunities to increase revenue through cross-sell, upsell and new propositions. Proactively develop new business opportunities within your accounts and wider customer base through prospecting, relationship building and opportunity generation. Build strong relationships with a range of customer stakeholders and identify new contacts and buying opportunities across different parts of the organisation. Develop account and sales plans, managing opportunities from initial discovery and qualification through to proposal, negotiation and close. Build and maintain a healthy sales pipeline, working towards agreed sales targets and commercial objectives. Lead regular customer reviews to understand business priorities, identify risks and uncover opportunities for growth. Work closely with Global Account Managers and internal teams to develop and deliver VodafoneThree solutions that meet customer needs. Navigate complex customer requirements, coordinate internal stakeholders and deliver a positive customer experience while contributing to wider team goals. Work closely with Global Account Managers and other VodafoneThree teams to coordinate activity across multinational customers. Who you are Experience in B2B sales, business development or account management, ideally in telecoms, technology or a similar B2B environment. A proven ability to grow existing accounts and/or win new business through proactive opportunity generation. Strong relationship-building skills, with confidence engaging customers across different levels and functions. Good commercial understanding, with the ability to identify customer needs and match them to relevant solutions. Experience managing a sales pipeline and working towards targets. Highly organised, able to manage multiple customers, opportunities and priorities effectively. Confident navigating complex organisations and working collaboratively with internal teams and Global Account Managers. Strong communication, negotiation and influencing skills, with a results-driven approach. Worried that you don’t meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you. #VodafoneThree #LI-Hybrid #VodafoneThree