VP/ AVP, IT Project Manager – Digital Fulfilment Operations

Job description

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. Join Us on Our Transformation Journey We are evolving into a future-ready learning organisation by harnessing technology and creativity. At Group Operations and Technology, we collaborate to develop innovative products and solutions, build robust technology applications and services, and manage the Group’s IT operations. We are looking for motivated Project Managers to join us on this journey. About the Role As a Project Manager within our Digital Fulfilment team, you will work closely with Technology and Business stakeholders to drive impactful change across front-to-back processes in both consumer and corporate banking operations. You will be part of a dynamic team of highly motivated and skilled project managers who excel at delivering results through end-to-end problem solving and creative, out-of-the-box thinking. Key Responsibilities Coach and mentor teams to embrace and deliver outcomes aligned with Agile values and principles. Identify and remove obstacles that hinder team progress. Support Product Owners in backlog management to maximise team value delivery. Collaborate with fellow Project Managers and stakeholders to enhance and scale project outcomes. Foster a safe, trusting, and high-performing team environment. What We’re Looking For 8+ years of hands-on Project Management experience, preferably within the Financial Institutions sector and in Operations space. Bonus: Have at least 3+yrs of experience handling Operations digitalization project(s), worth >1mil SGD in the Financial sector Deep expertise in project management methodologies and Agile frameworks. Strong understanding of end-to-end business processes within Consumer and Corporate Banking channels. Proven ability to work effectively as a team player within a broader project management community. Excellent listening, communication, and interpersonal skills. Bachelor’s degree or equivalent qualification. Demonstrated creative problem-solving skills with a knack for thinking outside the box. Self-starter with exceptional servant leadership and team-building capabilities. Proactive and innovative mindset, comfortable challenging the status quo when necessary. Ability to influence stakeholders and manage expectations without formal authority. Exceptional written and verbal communication skills. Note: This is a 100% Work-in-office role, based primarily at Tampines/ Punggol and/or Raffles Place The role and rank (AVP/ VP) offered will align with your demonstrated expertise and background What we offer: Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.