Waiter/ess - Zenzi Beach - Jumeirah Zabeel Saray

Job description

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe. Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with opening of the iconic Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers. About Jumeirah Zabeel Saray Jumeirah Zabeel Saray is an exclusive beachside resort located in the west crescent of Palm Jumeirah in Dubai. Inspired by the palaces of the Ottoman Empire, the resort is home to the award-winning Talise Ottoman Spa, a curated selection of restaurants, and family-friendly experiences. Guests can also enjoy water sports, with a private jetty offering shuttle boat transfers to and from the mainland of Dubai. About the Job An exciting opportunity has arisen for a Waiter/ess - Mini Bar to join Jumeirah Zabeel Saray The main duties and responsibilities of this role include: Greet guests warmly, escort them to their tables, and provide information about seating arrangements. Explain menu items, including preparation methods and ingredients. Address any inquiries about allergies or dietary restrictions. Inform guests about daily specials and promotions not listed on the menu, ensuring they are aware of all available options. Verify guests' identification to ensure compliance with legal age requirements for alcohol service, adhering to local laws. Take accurate food and beverage orders, noting any special requests, and communicate these promptly to the kitchen and bar staff. Serve food using appropriate techniques, ensuring adherence to established serving standards and handling practices. About You The ideal candidate for this position will have the following experience and qualifications: Minimum 1–2 years of experience in Food & Beverage service within a 4-star or 5-star hotel or premium dining environment, with strong knowledge of service standards. Strong understanding of menu offerings, food preparation methods, and the ability to provide recommendations and upsell items in line with brand standards. Proficient in guest service delivery, including order taking, service execution, and handling guest feedback while ensuring high levels of satisfaction. Ability to manage a designated service section, coordinate with kitchen and bar teams, and ensure smooth and efficient operations during service. Good communication and interpersonal skills, with the ability to handle cashiering procedures and maintain compliance with hygiene, safety, and service protocols. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: Supportive and inclusive work environment Access to Learning & Development programmes and clear career pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Company-provided shared accommodation Comprehensive healthcare and life insurance coverage Paid annual leave and flight from your home country Performance-based incentives tailored to your role Competitive tax-free salary paid in UAE Dirhams (AED)