Warehouse Area Manager

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: [](http://www.wearespreetail.com/). Spreetail is looking for an operational leader to join our fulfillment network as an **Area Manager**. In this role, you will take ownership of either Inbound or Outbound shift operations, leading a team of frontline associates and shift leads to hit daily throughput goals while maintaining high quality and safety standards. This is a critical frontline leadership position designed as a pipeline for advanced operations management across Spreetail’s growing nationwide logistics network. ### How you will achieve success: - **Operational Execution:** Lead day-to-day shift operations across inbound receiving/stow or outbound pick/pack/ship, ensuring strict adherence to customer service-level agreements (SLAs) and quality metrics. - **Continuous Improvement:** Identify operational bottlenecks, eliminate waste, and implement Lean/continuous improvement initiatives to optimize cost-per-unit, fulfillment speed, and inventory accuracy. - **Team Leadership & Development:** Coach, mentor, and build a culture of accountability among shift leads and fulfillment associates. Conduct structured 1-on-1s, drive talent retention, and cultivate internal promotion pipelines. - **Capacity Planning & Carrier Coordination:** Partner with supply chain planning and freight carriers to balance labor forecasting against inbound/outbound volume and yard capacity. - **Cross-Functional Communication:** Serve as the direct operational point of contact for external marketplace partners and carrier reps to resolve exceptions, transit delays, and vendor compliance discrepancies in real time. - **Safety & Standards Compliance:** Champion a zero-incident culture by enforcing safety protocols, auditing standard operating procedures (SOPs), and maintaining high 5S facility standards. ### What experience will help you in this role: - **Leadership Experience:** 2–4 years of direct supervisory experience managing hourly frontline teams, preferably in a high-volume fulfillment center, distribution hub, or manufacturing environment. - **Analytical & Data Competency:** Intermediate to advanced proficiency in Excel/Google Sheets (pivot tables, VLOOKUPs, data modeling) with a demonstrated ability to interpret production metrics to make shift-level labor adjustments. - **Process Documentation:** Practical experience in process mapping, drafting standard operating procedures (SOPs), and training diverse workforces to standardized work instructions. - **High Emotional Intelligence (EQ):** Demonstrated ability to deliver constructive feedback, resolve floor conflicts constructively, and foster an inclusive, high-performance team culture. - **Operational Flexibility:** Willingness to work non-standard shifts, including peak-season surges, alternating weekends, or extended hours as business volume dictates.