Warehouse Associate

Job description

Sinclair Supply Ltd., a leader in the wholesale distribution of HVACR products, has been proudly serving our employees, industry, and customers since 1946. Come join our team of likeminded individuals, and experience an outstanding company culture filled with growth-oriented opportunities. Why You’ll Love Us Outstanding company culture. We run on the values of good old-fashioned respect, kindness, humility and helping out your neighbour. We leave our egos at the door and celebrate one another. Work life balance. Work that stays in the workplace, to ensure you can relax at home. Future Planning. Company matching RRSP’s so you don’t have to work forever. Rest and Relaxation. Generous vacation allowance with additional paid sick days so you can use your vacation time for, you know, vacation. Investment in your growth and development. Our growth as human beings should never end and no matter what people say, it’s never too late to learn a new skill! We will support your journey to grow. Health and Wellness. All the standard benefits you are used to, plus access to free counselling for employees and family. With experts in areas like family support, life balance, career, and nutrition we’ve got you covered because we could all use a little help from time to time. Our team in Surrey is currently looking for a Warehouse Associate to become an integral part of the team. Duties/Responsibilities: Observe, audit, record, report, and correct discrepancies from all areas of operations involving inventory control. Assist all cycle and year end inventory counts in the show room and warehouse. Assist or conduct weekly cycle counts as well as research and correct inventory variances. Work with sales team to resolve warranty return issues. Provide support to sales team related to inventory discrepancies (i.e. investigate variance and stock outs). Assist in developing training and education resources to support show room and warehouse operations and inventory control. Ensure adherence to inventory control standard operating procedures (SOPs). Serve as a key contact for internal and external inventory matters. Safely and efficiently completes accurate daily shipping, receiving, and administrative requirements. Fully comply with and complete all documentation as per Sinclair Supply health and safety policies, procedures and practices, and other legislation and regulatory requirements – including strict adherence to Personal Protective Equipment (PPE) requirements. Monitor internal and external customer service concerns and coordinate appropriate response and assertively escalate concerns to management as required. Counter Sales Representative vacation and overflow coverage as needed. Any other related tasks as assigned by Management. Qualification/Experience: Required: • High School diploma • Basic computer proficiency, including Microsoft Excel • Ability to accurately complete inventory and shipping/receiving documentation • Strong attention to detail and ability to investigate discrepancies • Strong communication and customer-service skills • Ability to safely lift up to 50 lbs unassisted • Ability to work independently and as part of a team Assets: • Forklift experience/certification • HVAC/plumbing/electrical/building materials experience • Customer service experience • First aid certification • Experience with inventory management systems