Warehouse Coordinator

Job description

Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this our people are honest, dynamic, and community spirited. If these are values you share, we would love you to join our team. **Scope of Role:** As a Warehouse Coordinator you will be responsible for overseeing the day-to-day operations for our logistics operation during your assigned shift. You will help manage a team of employees, ensuring that all tasks are completed efficiently and according to company policies and procedure. Your role will be vital in maintaining a smooth and productive workflow, meeting customer demands, and optimizing the overall efficiency of Mulberry’s logistics operation. **Duties & Responsibilities:** **Leading the Warehouse Team:** - Provide leadership and guidance to a team of dedicated warehouse operatives. - Assign tasks and responsibilities to team members, ensuring a smooth workflow. - Foster a culture of excellence, professionalism, and attention to detail. - Resolve any operational issues or conflicts that arise during your shift, escalating to upper management when necessary. **Efficient Operations:** - Develop and implement streamlined processes and procedures to expedite operations. - Continuously monitor and improve productivity levels to meet or exceed targets. Monitor and analyse key performance indicators (KPIs) to identify areas for improvement and implement corrective actions. - Resolve any operational issues or conflicts that arise during your shift, escalating to upper management when necessary. **Health and Safety:** - Uphold strict health and safety standards to safeguard both employees and products. - Conduct regular safety inspections and ensure compliance with regulations. - Promote a safe working environment through training, awareness, and adherence. **Brand:** - Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit. - Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions and experiences may not always be shared by your colleagues. - Act as an ambassador for Mulberry and communicate positively about the brand. **Teams:** - Hold daily meetings to update the team. - Provide support to Warehouse operatives within the area, covering training/ mentoring and providing assistance when required. - Support the Warehouse Lead in preparation for the teams regular 1-2-1 meetings. **Made to Last:** - Wherever possible, incorporate environmentally responsible practices into your work. Contribute to decreasing Mulberry’s carbon footprint, helping to mitigate climate change and promoting a greener, more sustainable future. - Support to foster an environment where diversity is embraced and all individuals feel valued, respected and included. Promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities. **Skills and Knowledge Required:** - Previous experience in logistics management or a related field, preferably in a supervisory role. - Strong knowledge of logistics operations, including warehouse management, inventory control, and transportation. - Excellent leadership and communication skills, with the ability to effectively manage and motivate a diverse team. - Strong problem-solving and decision-making abilities, with a proactive and results-oriented mindset. - Proficiency in using logistics management software and tools, such as inventory management and systems software (preferably Manhattan.) - Sound understanding of health and safety regulations and compliance requirements. - Ability to work under pressure in a fast-paced environment, managing multiple priorities and deadlines. - Flexibility to work different shifts, including weekends, and Bank Holidays, as required. - Excellent numeracy skills and confident in using Microsoft Excel. **Other:** - Flexibility to travel when required. - Key holder for MEDC. - Security checks to be completed daily.