Warehouse Manager

Job description

**About us:** Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists. Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements. The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission. ### Responsibilities: - Manage the overall warehouse operations, ensuring efficient, accurate, and cost-effective processes. - Own the warehouse budget and P&L, monitoring costs and identifying opportunities for optimization. - Monitor operational performance and ensure compliance with agreed Service Level Agreements (SLAs). - Plan warehouse resources, staffing levels, and shift schedules to meet business demands, including peak periods. - Analyze operational errors, productivity deviations, and process inefficiencies, implementing corrective actions where required. - Lead the implementation, optimization, and ongoing use of Warehouse Management System (WMS) processes and procedures. - Organize and supervise inventory counts and stock takes, ensuring inventory accuracy. - Ensure compliance with Health & Safety regulations and maintain a safe working environment. - Oversee warehouse facilities, ensuring cleanliness, organization, proper maintenance, and compliance with lease requirements across both large and small warehouse locations. - Coordinate daily operations with Logistics, Procurement, Sales, Customer Service, and external subcontractors to ensure smooth order fulfillment. - Recruit, onboard, train, and develop warehouse employees. - Manage employee attendance, shift schedules, vacations, sick leave, and other workforce planning activities. - Supervise day-to-day warehouse activities, resolving operational issues and ensuring uninterrupted operations. - Drive continuous improvement initiatives to enhance warehouse efficiency, service quality, and customer satisfaction. - Ensure compliance with company standards, inventory control procedures, and operational best practices. ### Requirements & Skills: - Proven experience managing warehouse operations. - Experience managing warehouse budgets and operational costs. - Strong understanding of warehouse processes, inventory management, and logistics operations. - Hands-on experience with Warehouse Management Systems (WMS) and ERP systems. - Experience managing warehouse KPIs and driving process improvements. - Strong leadership and people management skills, including recruitment, coaching, and performance management. - Organizational and planning skills, with the ability to manage multiple priorities in a fast-paced environment. - Strong analytical and problem-solving skills. - Good knowledge of Fire Safety, Health & Safety regulations and warehouse compliance requirements. - Proficiency in Microsoft Excel and other Microsoft Office applications. ### Nice to have: - Experience implementing or upgrading WMS systems. - Knowledge of Lean, Six Sigma, or continuous improvement methodologies. - Previous experience with SAP would be beneficial. - Experience working in an international or fast-growing organization.