Warehouse Manager, Commercial Operations

Job description

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA. We are looking for a **Warehouse Manager** to run our warehouse of robots, spare parts, and equipment supporting customer deployments and field data operations. This role owns everything that happens to equipment inside the four walls - receiving, storage, inspection, kitting, and inventory accuracy - and hands off completed kits to the Dispatch team for delivery to the field. **Responsibilities:** - Own day-to-day operations of the warehouse: layout, storage, labeling, and organization of robots, spare parts, and data collection equipment. - Receive incoming equipment and shipments; inspect, log condition, and check items into inventory. - Build and stage kits against project request manifests, and hand off completed kits to the Dispatch Coordinator for delivery to active sites. - Maintain accurate, real-time inventory records - quantities, condition, and location - for all equipment held in the warehouse. - Inspect and process returned equipment, documenting damage or missing items and routing gear for repair, restock, or retirement. - Manage warehouse safety, cleanliness, and compliance, including proper storage and handling of batteries, tools, and sensitive equipment. - Hire, train, and manage warehouse staff or temp labor as volume grows. - Partner with the Deployment Logistics Lead and Dispatch Coordinator to forecast equipment needs and flag shortages or bottlenecks before they impact a project. - Help build and maintain SOPs/checklists for receiving, kitting, inspection, and returns as the program scales. - Track equipment lifecycle data (usage, wear, repair history) to support replacement and purchasing decisions. **Requirements:** - 4+ years experience in warehouse management, inventory control, or equipment operations, ideally in a hardware, robotics, or field-deployed equipment environment. - Track record of owning physical inventory accuracy at scale - not just receiving, but full lifecycle tracking. - Strong organizational skills and meticulous attention to detail. - Excellent communication skills - comfortable coordinating across logistics, dispatch, and project teams. - Proficiency with inventory/tracking systems, spreadsheets, and project management tools (e.g., Google Sheets, Jira, Confluence, inventory systems). - Experience managing or leading a small team. - Comfortable with physical work: lifting equipment, operating warehouse equipment (pallet jacks, forklifts, etc.) as needed. - Thrives in a fast-paced, rapidly changing environment; comfortable solving problems in real time without waiting for permission. **Bonus Qualifications:** - Experience in robotics, autonomous vehicles, or hardware company warehouse operations. - Familiarity with inventory management systems or ERP tools. - Forklift certification. - Experience supporting rapid scaling of a field operations or deployment program. The US base salary range for this full-time position is between $150,000 - $200,000 annually. The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.