Warehouse Operations Manager

Job description

At Coram AI, we’re reimagining video security for the modern world. Our cloud-native platform uses computer vision and AI to help businesses stay safe, make smarter decisions, and move faster; from real-time alerts to seamless clip sharing and multi-site visibility. You’ll be joining an ambitious, fast-moving team that values clarity, craftsmanship, and impact. Every person here has a voice, ships meaningful work, and helps shape how AI can make the world safer and more connected. The role: We are hiring a founding Warehouse Operations Manager to own the physical back-office operations of Coram: how we receive, store, package, and ship our hardware, and how we manage inventory as we scale. This is a hands-on, build-from-scratch role reporting to the Head of People. Responsibilities: - Own shipping and receiving day to day, coordinating with multiple transportation and carrier partners, and manage domestic and international shipments (including to markets like Canada and Australia) - Own the physical flow of product on the ground, from how items are packaged and shelved to the practical mechanics of moving inventory through the warehouse safely and efficiently - Oversee management end to end: tracking hardware inventory, storage, forecasting, and standing up systems - Selecting and running the warehouse management system (WMS), ERP, and inventory tracking tools as Coram grows - Partner closely with sales and product teams - Build scalable processes that keep pace with demand - Manage and grow the existing warehouse team Requirements - 3+ years of hands-on warehouse, inventory, or physical-operations experience (mid-to-senior level) - Direct, hands-on experience with warehouse management systems (WMS), ERPs, and inventory tracking tools - Strong command of shipping and receiving, packaging, storage, and working with transportation and carrier partners, including international shipping - Experience managing inventory at scale: tracking, forecasting, replenishment, and keeping high-value inventory accurate - Experience being a part of a small warehouse or physical-operations team that scaled (roughly a 10 to 25 person team) is a plus - Comfortable being hands-on and onsite; physical operations require a physical presence - Resilient in challenging and fast-paced environments - Exceptional written and verbal communication skills in English, with the ability to influence at all levels - Ability to work in an onsite environment What we offer: - 100% Employer-paid medical, dental, vision, and base life insurance - Flexible paid time off and 10 paid holidays - 401(k) with both Traditional and Roth options - Early-stage equity in a rapidly growing company - Referral bonuses - Daily team dinners and regular team off-sites - The latest Apple products and unlimited tech stack (Claude Cowork, Perplexity Computer, Nooks, Clay, Instantly, etc.) We're on a mission to transform a $50B+ legacy industry by bringing the power of cutting-edge multimodal LLMs and computer vision to real-world security and operations. From firearm detection to intelligent access control, our AI-native platform turns every camera and sensor into a smart system that enhances safety, efficiency, and awareness. Founded by Ashesh Jain (ex-Lyft Level 5, PhD Cornell) and Peter Ondruska (ex-Lyft, PhD Oxford), Coram AI is backed by Ansa Capital, Battery Ventures, Mosaic, 8VC and Up Partners, have raised over $65M, and were named to the CB Insights AI 100 as one of the most promising AI companies in the world. If you're excited to work on mission-critical AI that makes an impact in the real world, we’d love to meet you.