Warehouse Returns Associate - Day Shift

Job description

**ABOUT QUINCE** Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast. What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to Quince because they trust us to deliver. **OUR CULTURE** Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others do retail. We’re building a better way – at a speed and scale unlike anything that’s been done before. - We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA. Where conventional wisdom says you have to choose – soft or durable, speed or rigor, quality or price – we ask why that trade-off has to exist in the first place. - Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths. - Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory. If you’re someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you. ### **THE ROLE** Quince was founded to challenge the idea that quality has to come at a high price. We create products that rival luxury brands at a fraction of the cost. We’re more than just a warehouse—we’re a team committed to challenging the status quo in retail. More than a warehouse, we’re a team committed to innovation, collaboration, and growth. As a Warehouse Associate on the Day Shift, you will play an essential role in ensuring our customers receive the quality and service they expect. **Our Values** - Customer First. Customer satisfaction is our highest priority. - High Quality. True quality combines premium materials and high production standards. - Essential Design. We curate timeless essentials instead of chasing trends. - Always a Better Deal. Through innovation and price transparency, we deliver the best value to customers and factory partners. - Environmentally & Socially Conscious. We’re committed to sustainable materials, cleaner production, and fair wages for workers. **Position Details** - Job Type: Hourly, Full time - Location: 24 N Game Creek Road, Carney’s Point, NJ 08069 - Pay Rate: $20.50/hr for day shift and $21.00/hr for night shift. Pay progress increases up to $23/hr after two years. ### **What You’ll Get as a Warehouse Associate** - Consistent schedule and guaranteed minimum hours, with opportunity for overtime - Hands-on training to set you up for success **Responsibilities include:** - Stay focused and on task in a fast-paced environment - Unpack and inspect returned merchandise - Receive merchandise using computer systems - Process and distribute merchandise efficiently - Review items to determine next action - Maintain inventory control based on guidelines - Fulfill new customer orders - Communicate processing or vendor issues to your Manager - Collaborate with fellow associates on shared assignments - Flex to other job assignments as directed **Requirements** - Ability to perform multiple functions across the site - High attention to detail, organization, and ability to multitask - Able to work independently and within a team - Strong verbal and written communication skills - Willingness to work overtime if needed **Physical Requirements (with or without accommodations):** - Ability to stand/walk for the entire shift - Push, pull, squat, bend, and reach throughout the day - Use carts, dollies, and other equipment to move items - Lift up to 49 lbs. and push utility carts up to 60 lbs. *All posted ranges are reflective of base salary and may vary depending upon experience level and location.* *Bonus and equity may also be provided for eligible roles.* Pay Range $20.50—$20.50 USD **WHY QUINCE?** Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. **EQUAL OPPORTUNITY & HIRING INTEGRITY** Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing [this accommodation form](https://forms.gle/DpJ11jHa1WbqfUWB9). We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. *Security Advisory: Beware of Frauds* At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.