Warehouse Supervisor

Job description

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex, and sexual orientation, or any other protected characteristic under applicable law, whether actual or perceived. ***We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.*** *The Warehouse Supervisor is a player-coach role, combining leadership responsibilities with hands-on warehouse operations. You will oversee daily activities, ensure compliance with applicable Dutch occupational health and safety requirements and company procedures, and actively participate in picking, packing, and inventory tasks. This position also involves vendor coordination and supporting logistics to maintain efficiency and service quality.* ### Key Responsibilities: - Lead and support warehouse staff to achieve operational targets. - Perform hands-on warehouse tasks, including picking, packing, and stock control, when required. - Coordinate inbound and outbound shipments, ensuring compliance with Dutch customs and international trade regulations. - Communicate with vendors regarding issues, development, and rate negotiations as needed. - Drive continuous improvement initiatives and process optimization. - Monitor schedules, resources, and workflows to meet business objectives. - Resolve operational issues promptly and collaborate with cross-functional teams to improve processes. - Ensure compliance with applicable Dutch occupational health and safety requirements, company procedures and relevant employment legislation. - Support and reinforce safe systems of work and report hazards, incidents, and near misses in line with company procedures. - Maintain accurate documentation for inventory and shipping activities. - Foster a positive, inclusive work environment and coach team members for development. - Ability to lead by example and perform operational tasks when needed. - Excellent communication and interpersonal skills, with an excellent command of English, both spoken and written. English is required for regular communication and collaboration with colleagues and stakeholders in the UK and US. - Strong organizational and multitasking abilities in a fast-paced setting. - Knowledge of applicable Dutch occupational health and safety requirements and customs regulations. - Valid Reach Truck/Forklift certification, or ability to obtain the required certification for the role. ### Additional Information - Full-time onsite role, Monday–Friday, 8:00 am – 4:30 pm - Flexibility in working hours may be required in line with business needs and in accordance with applicable Dutch working-time legislation and any applicable collective labour agreement (CAO). - No regular travel expected. **Physical Requirements:** - Ability to carry out the essential duties of the role safely, including frequent lifting, carrying and moving of items weighing up to 20 kg, in line with applicable health and safety requirements. Reasonable workplace adjustments will be considered and provided where required under applicable law. - Ability to maintain regular and punctual attendance in line with the operational requirements of the role. To be considered for this role, you must be legally entitled to work in the Netherlands. Employer-sponsored work authorisation is not available for this position.