Warehouse Supervisor

Job description

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business. When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to: Grow your career with tailored development programs Thrive your way with flexible work options Make your mark in a high-performing, values-led team At Metcash Food, we’re the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With a range of trusted independent brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most. About the Opportunity We’re looking for a Warehouse Supervisor to join our Gepps Cross Distribution Centre and play a key role in leading our frontline team. This is a hands-on leadership role where you’ll be responsible for bringing people together, setting the standard and making sure the operation runs safely, efficiently and on time. You don’t need to be someone who sits behind a desk. We’re looking for a leader who is visible on the floor, builds genuine relationships with their team, tackles challenges head-on and knows how to get the best out of people. Working Hours : Core shifts vary between Monday to Friday, 4:00 AM – 7:00 PM Occasional Saturday work may be required, but only on an as-needed basis If you’re an experienced warehouse or logistics leader who enjoys a fast-paced environment and takes pride in creating a high-performing team, we’d love to hear from you! In this Role Lead and motivate a warehouse team, setting clear expectations and fostering a positive, high-performing culture Coach, develop and support team members through regular feedback, training and performance conversations Oversee daily warehouse operations, including receiving, picking, dispatch and inventory activities Monitor productivity, service levels and operational KPIs to ensure targets are consistently achieved Champion a strong safety culture by ensuring compliance with workplace health and safety standards Manage workforce planning and resource allocation to meet operational demands and customer requirements Identify and implement continuous improvement initiatives that drive efficiency, accuracy and operational performance You’re Likely a Match If Proven leadership experience within a warehouse, logistics, FMCG, distribution or supply chain environment A passion for leading, coaching and developing high-performing teams Strong people management skills, with the confidence to provide feedback and manage performance conversations A hands-on leadership style, with the ability to lead by example and stay connected to day-to-day operations The ability to make decisions, solve problems and prioritise effectively in a fast-paced environment A strong commitment to workplace safety, quality standards and delivering excellent customer outcomes Experience using warehouse management systems (WMS), RF scanning technology and other warehouse operational systems What’s on offer We’re proud to offer a workplace that supports your well-being, growth, and belonging: 🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually 📚 Career Growth: Endless learning and development opportunities 👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers 🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion ⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025) 🧠 Mental Health: Gold accreditation by Mental Health Australia 🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited About Us Join us and be part of something bigger! Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY26) and a proud spot in the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support. We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected. This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity. #LI-CV1 #INFLA