Warehouse Team Lead

SUMMARY

At Magnolia, the Warehouse Team Lead is responsible for directing and training associates in the completion of daily tasks according to the standard operating procedures for receipt, quality inspection, inventory management, and fulfillment. This position works from the Magnolia Warehouse in Waco, Texas. It reports to the Operations Assistant Manager and has no supervisory responsibilities.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Obtain certifications and operate all Warehouse equipment safely and efficiently
• Lead one-on-one floor training for all new department hires, cross-training employees and department shadows as needed*
• Utilize all available technology to create, assign, and complete tasks while also looking for opportunities to enhance processes within the system
• Print, train, and verify application of accurate product tags, carton labels, and shipping labels according to internal management and external customer expectations
• Prioritize and assign tasks according to team goals as detailed by management*
• Communicate progress, updates, and issues with management and other members of assigned team*
• Maintain accurate inventory by performing proper transactions, including cycle counts, item receipts, transfers, and fulfillments, and following the assigned standard operating procedures*
• Complete assigned daily duties, keeping Magnolia safety regulations as a top priority*
• Contribute ideas on ways to improve or optimize warehousing procedures to management
• Perform other duties as assigned

*Metrics evaluated on Performance Review

COMPETENCIES

• Teamwork: Contribute to a team environment supporting diversity, equity, inclusion, and belonging. Work effectively with others, be a team player and contribute toward team goals.
• Critical Thinking: Identify and communicate challenges in day-to-day activities. Ability to analyze data, trends, and patterns.
• Expertise: Eye for detail, accuracy, and complete all tasks in a timely manner. Possess knowledge and skills related to specific area(s) and specialized tools and techniques relevant to specialization.
• Communication: Actively engage in listening to teammates and guests and be open to feedback from guests, peers, and management.
• Guest Focus: Ability to proactively understand and meet guest needs, ensuring a personalized and guest-centric experience.
• Strategy and Goal Setting: Approach change with positivity and curiosity. Know your role in achieving team goals.
• Hard skills: Proficiency in Microsoft Office Suite and RF devices preferred.

ELIGIBILITY QUALIFICATIONS

• High school diploma or GED equivalent preferred
• 1-3 years of related work experience preferred
• Forklift certification required upon hire
• Must be available to work weekends, events, and holidays as business needs require

PHYSICAL DEMANDS

While performing the duties of this job, the employee is required to sit; use hands and arms to reach, handle, feel; utilize fine motor dexterity of fingers; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The employee is expected to utilize team lifting techniques when lifting bulky items or items weighing above 50 pounds and up to 120 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. The employee is exposed to hot and cold temperatures.

ACKNOWLEDGEMENTS

Magnolia is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

This job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description at any time.