Warehouse Training Supervisor

Job description

Key Responsibilities Lead and coordinate onboarding and training programs for new and current warehouse employees. Provide hands-on instruction and coaching to employees with varying levels of experience, learning styles, and communication preferences. Adapt training methods as needed to promote understanding, competency, and retention. Provide hands-on training for shipping, receiving, inventory handling, repack operations, and other warehouse processes. Ensure employees understand and follow established operational procedures and standards. Support cross-training initiatives to increase employee versatility and operational effectiveness. Provide hands-on training for sit-down and stand-up forklifts and other Powered Industrial Vehicles. Evaluate operator competency and reinforce safe operating practices. Ensure employees understand and follow applicable equipment, safety, and warehouse procedures. Monitor and evaluate employee performance throughout training periods and provide feedback and additional coaching as needed. Maintain accurate training records and documentation. Partner with supervisors and team leads to identify training needs and develop improvement plans. Build positive working relationships and collaborate effectively with employees across departments and shifts. Support continuous improvement by identifying process enhancements and assisting with implementation. Lead by example and promote a strong culture of safety, accountability, teamwork, and operational excellence. Work Environment Warehouse environment requiring regular physical activity, including walking, standing, bending, and lifting up to 33 lbs. Regular interaction with warehouse employees, supervisors, and team leads across multiple departments and shifts. Frequent hands-on operation and training involving Powered Industrial Vehicles, including sit-down and stand-up forklifts. Requires flexibility to work early mornings, evenings, or other shifts based on business needs. Education High school diploma or equivalent preferred. Experience 2+ years of warehouse experience required. Lead, supervisory, or employee training experience preferred. 2+ years of experience operating sit-down and stand-up Powered Industrial Vehicles preferred. Strong understanding of warehouse operations, safety practices, and equipment. Demonstrated ability to train, coach, and evaluate employees with varying levels of experience and learning styles. Proficient with basic computer applications and warehouse systems, including Outlook, Excel, and JotForm. Knowledge of warehouse processes including shipping, receiving, inventory handling, and repack operations. Personality Traits Excellent communication and interpersonal skills. Strong safety mindset and commitment to enforcing safe work practices. Dependable, self-motivated, and able to work independently. Collaborative and able to build positive working relationships across departments and shifts. Patient, adaptable, and effective at coaching and developing employees. Leads by example and demonstrates accountability, professionalism, and a commitment to continuous improvement. Benefits/Perks $24/hr Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary. Medical, Dental, Vision, Life Insurance, Disability Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program All your information will be kept confidential according to EEO guidelines. At TA Services, we don’t just move freight – we move business forward. Since 1986, we’ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics. What sets us apart? Our people! At TA, culture isn’t an afterthought – it’s a competitive advantage. We’re intentional about building a workplace where you’re supported, challenged, and equipped to grow. From day one, you’ll get the tools, training, and trust to unlock your full potential. We believe when the right people live the right values, there’s no limit to what we can achieve. If you’re driven, collaborative, and ready to win, you’ll fit right in. Here’s what drives us: People First – We lead with care, connection, and respect. Service – Our customers, carrier partners, and team members deserve nothing less than excellence. Safety – Built into every move we make. Results – High standards. Real outcomes. Innovation – We push boundaries and never settle. Sound like the kind of team you want to be part of? Let’s take a closer look at the role.