Warranty Analyst

Job description

Job descriptions may display in multiple languages based on your language selection. What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary: The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling. Job Responsibilities: Performs product testing using a variety of methods. Audits products to ensure system compliance with customer requirements/specifications. Uses and understands SPC applications. Issues and maintains activities relating to corrective and/or preventative action. Provides input on causes or reasons for quality problems and recommends process changes if necessary. Assists in and/or leads customer driven root cause analysis processes (i.e. DCAR & 8D). Visually inspects customer part returns and determines disposition on any non-conforming product (i.e. Company or customer origin). Gathers and summarizes data for monthly quality reports. Performs other duties as necessary including providing product launch support to Quality Engineers. Properly handles and disposes of any hazardous waste material in respective area. Monitors performance trends, identifies specific failure modes and provides reports on trends. Provides competitive analysis for warranty sharing agreements. Identifies cause of failures and determines appropriateness of warranty part replacement. Alerts task team of failure and initiates immediate shipment of replacement part. Works closely with customer to assure customer satisfaction. Coordinates return of failed part from customer, and forwards part to Advanced Engineering for failure analysis. Maintains tracking system of warranty replacement parts. Awareness, Unity, Empowerment: At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law. AI-Assisted Screening Disclosure As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies. Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making. If you have any questions or concerns about this process, feel free to contact our Talent Attraction team. Worker Type: Regular / Permanent Group: Magna Mechatronics, Mirrors & Lighting