Watch Technician Wilton or Lombard

Job description

We are a dedicated Squad on a mission to redefine Swiss watchmaking, rooted in our legacy since 1884. Driven by innovation and precision we create timepieces that combine modern-retro design with casual, approachable, and sustainable luxury — powered by passionate teams around the world. Position Summary: The Breitling Watch Technician is responsible for the disassembly of watch cases; bracelets and straps following the estimating/diagnostic process for watches sent into the Company for repair and servicing. No previous experience is necessary; all skills can and will be taught during training. As a member of the After-Sales Service workshop, they are responsible for following proper protocols for disassembly and separation of each case and identifying potential missed items from the diagnostic process prior to releasing watches to the workshop for repair/servicing. The Watch Technician demonstrates sharp attention to detail and good analytical skills through their disassembly and assessment of watches. Essential Duties and Responsibilities include the following. Other duties may be assigned. Disassembly of watch cases and bracelets. Ability and willingness to learn new skills. Good hand-eye coordination and dexterity in hands. Able to read and interpret diagrams. Meet and maintain a high level of quality and production. Identify and order any missing, damaged, or broken parts by collaborating with other members of the After-Sales Service team. Ability to interact with a computer-based technical guide and parts website. Communicate regularly with the workshop and After-Sales Service department to ensure the best level of service. Assist the workshop with additional tasks as needed. Education and/or Experience Required: Minimum of a high school diploma or equivalent is required 1-2 years of administrative experience Ability to maintain excellent working relationships Ability to maintain the cleanliness of the workshop area Ability to pay close attention to detail and maintain precise data entry Previous experience using an ERP & SAP system is a plus Must be able to lift 20-40 lbs Skills, Knowledge and Experience: Self-motivated and well organized Attention to detail Understanding of customer expectations / requirements Able to manage targets and deadlines Excellent motivational and communication skills Able to work in a team environment Pro-active problem solving Basic computer skills Knowledge of Breitling’s products, policies and procedures Inclusive Benefits We offer a comprehensive range of benefits including: Medical, Dental, and Vision benefits FSA & HSA Group life insurance and disability benefits Paid parental leave and adoption support Wellness and Vision reimbursement Retirement Savings Plan (401k) with company match Paid Time Off Education Assistance Employee Assistance Program Commuter benefits Employee Discount At Breitling, we value: Entrepreneurship Effectiveness and efficiency Innovation Innovative and experimentation-oriented minds Ethical and inclusive values Heritage and know-how Physical Demands: While performing the duties of this job, the employee is regularly required to sit; use hands to hold, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to ​20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Breitling is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy or any other legally-recognized protected basis prohibited by applicable law.