Web Content Editor

Job description

POSITION SUMMARY: Web Content Editors are responsible for the ongoing organization and curation of the product information contained within the Kroger Product Item Master (PIM), which can be viewed directly by a customer using Kroger’s Online Shopping capability. ESSENTIAL JOB FUNCTIONS: This hybrid position will be required to work in our Corporate Office at least two full days per week based on your team’s schedule Ensure all items are set up within the PIM system supporting the digital presentation of products at the Kroger Company. This includes but is not limited to: Item Validation, including setting up the proper Customer Facing Taxonomy (Department, Commodity and Sub-Commodity) Set operational attributes to support item selection process Review and edit compelling product marketing messages and descriptions Business Process Functions: Create/update Microsoft Office documents/spreadsheets Create/update common files for use in reports Assist in providing support for our internal databases Update various team SharePoint sites to track item progress throughout process Coordinate efforts with multiple departments and Kroger suppliers as necessary Professionally represent PL Marketing while working with Kroger associates Support special projects and additional initiatives as business needs arise Must be able to perform the essential functions of this position with or without reasonable accommodation MINIMUM POSITION QUALIFICATIONS: High school diploma or GED equivalent (English, Communications, Advertising or Marketing degree preferred) Experience working in the grocery industry preferred Capacity to learn multiple computer systems and web-based applications Skill and diplomacy in communicating with people Able to interact effectively with cross-functional teams to accomplish common goals Experience with Excel, Word and PowerPoint MINIMUM PHYSICAL ABILITIES: Must be able to: Remain standing/sitting for several hours at a time Lift 10-30 lbs. occasionally Have unlimited manual dexterity PREFERRED EXPERIENCE: Administrative support position in office environment Retail or grocery experience eCommerce Content Writer COMPETENCIES/SKILLS: Some of the Competencies/Skills required to successfully perform this position are: Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures Building Strategic Working Relationships – developing and using collaborative relationships to facilitate the accomplishment of work goals Building Trust – interacting with Kroger employees and Venus users in a way that gives Kroger confidence in one’s intentions and those of the organization Communication – clearly conveying information and ideas through a variety of media to individuals or groups in the English language Customer Focus – making the Kroger Technology & Digital team and their needs a primary focus of one’s actions; developing and sustaining productive relationships with Kroger employees, as well as the users that we support Decision Making – identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences Inclusion – appreciating and leveraging the capabilities, insights and ideas of all individuals; working effectively with individuals of diverse style, ability, and motivation for a direct effect on business results Initiating Action – taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations Self-Starter – working the majority of the time without direct supervision; prioritizing, organizing, and completing workload accurately within allotted time period Work Standards – setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed