Web Manager

For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families. As a national leader in children’s mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models drive long-term success in child welfare, juvenile justice, and mental health systems. At Youth Villages, we do what works — partnering with others to expand our impact and advocate for meaningful, lasting change. We're seeking purpose-driven individuals who are passionate about making a difference. With a dedicated team of more than 5,000 staff, Youth Villages is committed to investing in and supporting our employees by offering opportunities to build a fulfilling career through professional growth, personal development, and a mission that matters— helping children and families live successfully. For more information, please visit Position Overview Youth Villages is seeking a highly organized and detail-oriented Digital Asset and Web Manager to oversee the organization’s website and digital asset library. This role is responsible for managing digital content and resources while leading ongoing website updates and maintenance. This individual will ensure all web content and digital materials are accurate , current, accessible, and aligned with brand standards. This role also serves as the internal owner of the website and digital asset ecosystem, ensuring consistency, usability, and alignment with organizational priorities. The Digital Asset and Web Manager w ill build and m aintai n web pages, support digital campaigns, and continuously review and improve content to strengthen performance and user experience. This role requires strong organizational skills, attention to detail, and a proactive approach to improving systems and processes. IN OFFICE POSITION IN MEMPHIS, TN Essential Duties and Responsibilities: The Digital Asset and Web Manager: Manages and maintains Youth Villages websites, ensuring content is accurate , up to date, and aligned with brand guidelines Builds and updates landing pages, blog content, event pages, and campaign-related pages Supports digital campaigns, including recruitment, fundraising, and awareness efforts through web updates and optimization Maintains site structure, navigation, page hierarchy, and redirects to ensure a seamless user experience Monitors website functionality, performance, and security, including plugins and themes coordinating with IT or external vendors as needed Serve as the primary internal point of contact for website updates, enhancements, and ongoing maintenance Ensure all web content meets accessibility standards and follows SEO best practices Manages the organization’s digital asset library, including organization, tagging, metadata, version control, and archiving Maintains a structured system for digital asset storage and retrieval Oversees the full lifecycle of digital assets, including intake, review, publishing, updates, and removal Coordinates with internal teams to gather, review, and publish new or updated materials Establishes and maintains processes for content intake, prioritization, review, approval, and publishing Conducts regular audits of website content and digital assets to ensure accuracy, relevance, and consistency Identifies outdated or duplicate content and coordinate updates or removal Provides guidance to internal teams on web content standards, structure, and best practices Tracks and reports on website performance using UTM tracking and tools such as Google Analytics 4 , Google Tag Manager , and Google Search Console Monitors user behavior, engagement, and conversion metrics, providing insights and recommendations for improvement Supports ongoing SEO efforts, including metadata, content structure, and internal linking Identifies opportunities to improve website usability, content clarity, and overall digital experience Stays current on web, digital asset management, and user experience best practices Provides oversight and direction to web support staff and external vendors, supporting the long-term management and scalability of web operations Collaborates with Digital Communications, Public Relations, Creative, Development, and program teams to support organizational goals Other duties as assigned Qualifications Bachelor’s degree in marketing, communications, digital media, web management, or a related field 3–5 years of experience in website management, digital asset management, or related roles Experience with Adobe Photoshop to resize and optimize images for web and SEO required Experience with content management systems such as WordPress, including the Divi theme, required Experience with DonorDrive or similar fundraising platforms required Experience with CVENT or similar event management software is a plus Experience with digital asset management systems such as IntelligenceBank or similar Experience with digital web forms such as 123FormBuilder or similar Familiarity with Google Analytics 4 , Google Tag Manager and Google Search Console Strong understanding of SEO, accessibility standards, and user experience best practices Basic knowledge of HTML and CSS required Basic knowledge of JavaScript , PHP , SQL, and other server-side language s is a plus Experience with website hosting platforms such as WPEngine and Digital Ocean Experience managing large volumes of digital content with strong attention to detail Experience with Microsoft SharePoint or intranet sites is a plus Strong organizational, time management, and problem-solving skills Ability to manage multiple projects and deadlines in a fast-paced environment Project Management software such as Wrike Strong communication and collaboration skills Must be available to work occasional evenings and weekends, as needed Youth Villages Benefits Medical, Dental, Prescription Drug Coverage and Vision 401(k) Time off: 2 week paid vacation (full-time) / 1 week paid vacation (part-time) 12 paid sick days per year 11 paid holidays Paid Parental Leave Mileage & Cell Phone Reimbursement (when applicable) Tuition reimbursement and licensure supervision Growth & development through continuous training Clinical and administrative advancement opportunities *Benefits are excluded for variable status employees. Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.