Web Producer - Ecosystem Utilization Promotion Office, Company Supervisory Department(C&M)

Job Description: Business Overview Rakuten Group offers over 70 services across various sectors including e-commerce, travel, digital content, fintech services such as credit cards, banking, securities, e-money, and smartphone payment, as well as mobile carrier services and professional sports. By organically connecting these services through the Rakuten membership ecosystem, we have created a unique ""Rakuten Ecosystem"" that cannot be found elsewhere. * Learn more about Rakuten's business: Department Overview Our department specializes in maximizing synergies with Rakuten Mobile. Through acquiring Rakuten Mobile users and cultivating loyal users across various services, we aim to maximize the overall revenue and ROI of the Rakuten Group. We operate in a challenging and fast-paced environment with high expectations from management. The Creative Group within the Strategic Promotion Section is a small but elite team consisting of 2 Directors, 2 Designers, and 2 Front-end Engineers. Our mission is to work closely with each business unit of the Commerce & Marketing Company and Rakuten Mobile to strongly promote cross-use between services. Position: Why We Hire The Ecosystem Utilization Promotion Office has an important mission to maximize synergies with Rakuten Mobile. We need creative talent who can drive initiatives through collaboration with various business units. We are looking for individuals who want to contribute to the further development of the Rakuten Ecosystem together with us. ・Business/Organization Phase └Grow in a challenging, fast-paced environment with high expectations from management └Be involved in important missions that span the entire Rakuten Ecosystem ・Autonomy and Culture └Work with significant autonomy in a small, elite team └Flat communication and open organizational culture ・Career Development └Gain experience in cross-service projects spanning multiple businesses └Develop broad skills from UI/UX strategy to website improvement ・Competitive Advantage └Participate in large-scale projects leveraging 70+ Rakuten Group services └Gain frontline experience in ecosystem strategy centered on Rakuten Mobile Position Details As an Associate Web Producer (Director), you will be responsible for web direction work aimed at promoting cross-use between various businesses under the Commerce & Marketing Company and Rakuten Mobile. ・UI/UX strategy planning, website improvement project planning and execution ・Continuous PDCA cycle implementation and improvement proposals based on KPIs ・Coordination with internal stakeholders (business units, designers, engineers) ・Project progress and schedule management ・Verification of initiative effectiveness and reporting based on data analysis ・LP production for cross-use promotion campaigns linking Rakuten Mobile with various services (Rakuten Ichiba, Rakuten Travel, etc.) ・Website UI/UX improvement projects to enhance user experience Work Environment ・Ecosystem Utilization Promotion Office, Strategic Promotion Section, Creative Group ・Team Size: 6 members (2 Directors, 2 Designers, 2 Front-end Engineers) ・A small, elite team that values flat communication" ・Director experience at web production companies ・Web marketing experience at operating companies ・Digital initiative planning experience at advertising agencies ・Promotion from Director to Project Leader ・Career change from creative roles to business planning Mandatory Qualifications: ・2+ years of work experience ・Strong communication skills (ability to collaborate smoothly with internal and external stakeholders) ・Ability to analyze and propose improvements based on data and metrics ・Quick responsiveness and flexible approach ・Basic PC skills (Excel, PowerPoint) Desired Qualifications: ・Knowledge of design tools such as Figma, Photoshop, Illustrator ・Basic knowledge of HTML and CSS ・Knowledge of DTP (print production) ・Knowledge or experience with Rakuten services ・Web direction experience ・UI/UX design experience Other Information: Additional information on Location Rakuten Crimson House 1-14-1 Tamagawa, Setagaya-ku, Tokyo Additional information on English Qualification TOEIC score of 800 or higher (or proof of equivalent English proficiency, or proof of a graduate degree or higher from an English-speaking university) Proof of qualification is required by the time of notification of offer. If you do not have a score or a certificate, we will guide you to the TOEIC IP test sponsored by our company during the selection process. Rakuten Group, Inc. Homepage Link ・Benefits: ・Recruitment Information: * Employment type is detailed ・Rakuten Culture: #business #creative #WebDirector #commerce #RakutenMobile Languages: English (Overall - 4 - Fluent), Japanese (Overall - 4 - Fluent)