Web Shop Manager EEU

Job description

We are looking for an experienced Web Shop Manager EEU with a strong combination of technical expertise and business acumen to take responsibility for the management, development, and optimization of KION ITS regional e-commerce platforms across Eastern Europe. In this role, you will drive the implementation and enhancement of webshop solutions, develop new functionalities, analyze platform performance, and drive the standardization of e-commerce processes across the region. You will also act as the regional e-commerce expert and the main point of contact for KION central functions, brands, and IT teams, ensuring the effective operation and continuous improvement of our digital sales solutions. We offer: Working for one of our brands and being part of the KION Group means working in a culture that is shaped by the shared values of the KION Group: integrity, collaboration, courage, and excellence. Why join us? EEU is the most successful E-Commerce operation in KION ITS EMEA, but we want more, help us to shape and grow to fulfill our ambitious targets. Work in an international environment with broad exposure to regional and global stakeholders. Enjoy a high degree of ownership and the freedom to turn ideas into action. Benefit from attractive compensation, development opportunities, and flexible working arrangements. Build your career within a leading global intralogistics company. We are convinced that diversity is a success factor and actively advocate for greater equality in a work environment where all contributions count. We hope that you share our commitment to an inclusive corporate culture and work environment. Where are we looking for you? Czech Republic (Prague / Central Bohemian Region) Tasks and Qualifications: Your Main Responsibilities: Reaching E-commerce targets in EEU together with the local responsible. Manage and optimize regional e-commerce platforms across the EEU region and implement day-to-day change requests from the countries. Coordinate the implementation of new webshop functionalities and technical improvements. Ensure consistency of e-commerce solutions in line with global standards and brand strategies. Analyze webshop performance, sales results, and user behavior to drive business improvements with local web shop manager and Growth Marketing specialist. Act as the main regional contact for e-commerce topics, collaborating with central functions, brands, and IT teams. Coordinate cooperation with IT and external technology partners. Support local Webshop Managers with technical expertise and best-practice sharing. Contribute to the growth of e-commerce as a key B2B sales channel in the region. What are we looking for? University degree in Business, IT, Engineering, or a related field. Fluent English; additional European languages are a plus. Experience in B2B e-commerce and digital platforms. Experience with e-commerce and CMS platforms, ideally SAP Commerce Cloud and First Spirit. Strong technical understanding of e-commerce solutions and CMS systems, solid knowledge of ERP, and CRM systems. Business-oriented mindset with the ability to support the growth and development of the e-commerce channel together with local Webshop Managers. Strong analytical, problem-solving, and process improvement skills. Excellent communication and stakeholder management abilities in an international environment. Ability to combine technical expertise with commercial thinking to drive business results. Willingness to travel internationally (approximately 20%). In this role, you will have the opportunity to make a real impact on the growth of e-commerce across the EEU region. Working closely with local markets, global functions, and dedicated teams, you will help shape the future of our digital sales channels and customer experience.