Webcast Manager

Job description

Management Level H Notified, Your Story Begins Here We are Notified , the only technology partner dedicated to both investor relations and public relations professionals. We help our clients control and amplify the corporate narrative. Our fully integrated PR and IR platforms streamline every step from press release distribution, media targeting, and analytics to IR websites, earnings and investor events, and regulatory filings. Powered by GlobeNewswire, one of the largest and most trusted newswire distribution networks for over 30 years, we empower communicators to inform a better world. Notified is an affiliate of Equiniti Group Limited (EQ), a fintech that connects the future of capital, communications, and governance — building trust and confidence in every market we serve. Job Summary The Webcast Manager is responsible for the end-to-end coordination and delivery of client webcast and virtual event solutions, serving as a primary liaison between clients, internal teams, and external partners. The role manages event requirements from planning and configuration through testing, live delivery, and post-event activities, ensuring events meet established quality and client service standards. The Webcast Manager provides consultative guidance to clients, coordinates technical and operational needs, supports complex or high-profile events, resolves issues, and escalates when needed. The role also contributes to process improvement, incident reviews, operational documentation, and event delivery best practices. Essential Duties and Responsibilities Manage webcast and virtual events from initial handoff through planning, configuration, testing, live delivery, and post-event completion. Serve as a primary client contact, providing guidance on event requirements, technical solutions, platform capabilities, and production best practices. Coordinate with internal teams and external partners to ensure event requirements, responsibilities, timelines, and handoffs are clearly defined. Configure and test webcast platforms and prepare event content, including presentations, audio/video, and other supporting materials. Support the delivery of live, recorded, and on-demand events and perform necessary quality checks throughout the event lifecycle. Troubleshoot technical and operational issues and coordinate appropriate escalation and contingency measures when required. Manage multiple concurrent events and priorities in a deadline-driven environment. Participate in post-event reviews, incident debriefs, and root cause analysis, and support actions to prevent recurring issues. Identify opportunities to improve event workflows, operational processes, service quality, and efficiency. Support testing and implementation of new platforms, features, tools, and event workflows. Perform other duties and responsibilities as required to support business and operational needs. Location This role will be based out of Notified Office located on the 14th Floor, AIA Tower (formely Philam Life Tower), 8767 Paseo de Roxas, Bel-Air, Makati City. Our expectation at this time, is that you would work from our office on Tuesdays, Wednesdays, Thursdays with flexibility to work from home on Mondays and Fridays. Minimum Qualifications Bachelor's degree in communications, Media Production, Information Technology, Marketing, Business, or a related field, or equivalent relevant professional experience. 1+ year of experience in webcasting, virtual events, live streaming, conferencing, video production, technical event production, or a related client-facing production environment. Experience coordinating and delivering live, client-facing events in a deadline-driven environment. Working knowledge of webcast, streaming, conferencing, and audio/video production concepts and technologies. Demonstrated ability to troubleshoot technical and operational issues in a live production environment. Strong verbal and written communication skills, with the ability to communicate confidently and professionally with clients, technical and non-technical audiences, and stakeholders at all organizational levels. Strong client-service and relationship-management skills. Strong organizational skills with the ability to manage multiple events, priorities, and deadlines simultaneously. Strong attention to detail and commitment to service quality and process adherence. Ability to work effectively under pressure and make timely decisions during live-event situations. Ability to collaborate effectively with cross-functional teams and external partners. Ability to adapt to changing priorities, event requirements, technologies, and workflows. Proficiency with Microsoft Office applications and standard business productivity tools. Flexibility to work outside standard shift hours when needed to support live events, client requirements, or operational coverage. Work Schedule This position follows anywhere between 1:00PM - 1:00AM PH time , but this is also reviewed and adjusted on a quarterly basis, based on business needs. Flexibility is required to support live events outside standard business hours, including early mornings, evenings, or occasional weekends as business needs dictate. Why You Will Love Working Here EQ is recognized as a Top Employer in US, UK and India! Together we offer more than a job, we offer a place to grow. Through hands-on experience, real-world projects, and access to industry-leading tools, you’ll have what you need to build a meaningful career. You’ll join a diverse, global team united by innovation, collaboration, and a shared passion for what we do. With flexible work options, competitive pay, wellness benefits, and a people-first culture, we support your success - both at work and beyond. Come and join us — let’s grow together. EEOC statement by country Please note any offer of employment is subject to satisfactory pre-employment screening checks.