Website Maintenance Specialist

Job description

Join Hire Hangar and work with fast-growing global companies while building a long-term career. **Job Title** Website Maintenance Specialist **Location** Remote **Time Zone** US Time Zones (EST–CST overlap required) **Role Overview** We are seeking a detail-focused Website Maintenance Specialist to manage ongoing updates and quality assurance across a large portfolio of WordPress sites. This is a full-time role built for someone who takes pride in clean execution, thorough testing, and clear communication. You will work inside a structured ticketing system, handling everything from content edits to minor technical builds while maintaining a consistently high bar for quality. **Key Responsibilities** - Process a daily queue of client website requests through a ticketing system, including content updates, design adjustments, and new landing pages - Execute WordPress changes spanning custom CSS/HTML, template edits, and basic-to-intermediate PHP and JavaScript - Conduct rigorous self-QA on every task: verify across browsers and devices, test all forms, links, menus, and interactive elements - Write professional client-facing update summaries for internal review before delivery - Work closely with developers and account managers to align on scope, requirements, and priorities - Identify patterns in recurring issues and surface recommendations for process or template improvements - Keep all sites secure, organized, and adhering to development best practices **Required Qualifications** - Solid WordPress development background with hands-on experience in themes, plugins, child themes, and custom post types - Proficiency in HTML5, CSS3, and working knowledge of PHP and JavaScript - Experience with leading page builders (Elementor, WPBakery, Divi, Gutenberg) and the ability to customize beyond their defaults - Track record of managing multiple live client sites simultaneously - Meticulous attention to detail and a self-QA mindset before every handoff - Professional written and spoken English with the ability to communicate clearly to non-technical stakeholders - Must have prior remote work experience, be fluent with remote collaboration tools (Slack, Zoom, Google Workspace, Asana, or similar), and have ideally worked with US or UK-based companies. Applications without this experience will not be considered. **Preferred Qualifications** - Agency or multi-client environment experience - SEO knowledge applied within WordPress - Experience with site speed and performance optimization - Comfort using Git for version control **Tools & Technology** - WordPress (themes, child themes, plugins, custom post types) - HTML5, CSS3, PHP, JavaScript - Page builders: Elementor, WPBakery, Divi, Gutenberg - Google Workspace - Slack, Zoom, and other remote collaboration tools - Ticketing / project management systems **Please NOTE** It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles. We connect top talent with vetted employers, competitive pay, and real growth opportunities.