Weddings & Events Manager

Job description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout. About us The Four Seasons Hotel Hampshire is a resort hotel in the countryside, just 10 minutes from the towns of Fleet and Farnham and 45 minutes from London. Set within 500 acres of beautiful Hampshire countryside, the hotel offers an exceptional setting for weddings, celebrations, corporate events and bespoke experiences. From intimate gatherings to grand receptions, our Events team delivers unforgettable occasions, supported by world-class hospitality and attention to detail. We are looking for a dynamic and driven Wedding & Events Manager to lead our Weddings & Events operation at Four Seasons Hotel Hampshire. This is an exciting opportunity for an experienced event professional with a passion for luxury hospitality, exceptional service and creating memorable experiences. You will be responsible for managing the wedding and social events journey from initial enquiry through to execution, ensuring every event reflects the high standards synonymous with Four Seasons. What you will do Lead and inspire the Weddings & Events team, creating a positive, collaborative and high-performing environment. Manage wedding and social event enquiries, conducting site inspections and building strong client relationships. Oversee the planning and execution of weddings, celebrations and special events, ensuring a seamless guest experience. Work closely with operational departments including Banqueting, Catering, Rooms and Culinary to deliver exceptional events. Ensure all event details are communicated accurately and efficiently to internal teams. Drive event revenue through proactive sales activities, upselling opportunities and conversion of enquiries. Maintain exceptional service standards throughout the client journey, from enquiry to post-event follow-up. Monitor budgets, forecasts and event profitability while ensuring all business objectives are achieved. Stay up to date with industry trends and identify creative opportunities to enhance the hotel's wedding and events offering. Provide coaching, development and support to team members, fostering professional growth and succession planning. What you will bring Proven experience in Weddings, Events or Catering Sales within a luxury hotel, resort or premium events venue. Strong knowledge of wedding planning, event management and luxury hospitality standards. Excellent communication, negotiation and relationship-building skills. A passion for delivering outstanding guest experiences and creating memorable celebrations. Strong organisational skills with the ability to manage multiple events and priorities simultaneously. Commercial awareness with experience achieving revenue targets and driving event sales performance. Exceptional attention to detail and the ability to anticipate client needs. Strong leadership skills with experience motivating, coaching and developing teams. A flexible approach to work, including weekends and evenings as required by business needs. Proficiency in event management and hotel systems would be advantageous. What we offer: Excellent Training & Career Development opportunities. Hotel Service Charge. Hotel Annual Incentive Plan. Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world with years of service. Free meals at Henry's while on duty, including fruits, coffee and tea available throughout the day. Shuttle bus service from the hotel between Fleet & Church Crookham. Holiday entitlement increases with years of service up to 33 days off. Bupa dental plan available after 6 months of service. Opportunities to build a successful career with global potential. Free uniform dry cleaning available. Annual themed employee party and many social, charitable and sporting events throughout the year. Access to Wagestream salary advance benefit. Employee recognition programmes.