About The RoleA fantastic opportunity is available for a Night Porter to join our fun, dynamic Hotel team.We are looking for enthusiastic applicants who know how to impress our guests, ensuring a warm, friendly and efficient welcome at every interaction with a hotel guest or visitor. Team players who will provide the highest levels of customer service while ensuring professionalism and efficiencies every time a guest enters the hotel.This part-time permanent role (minimum 10 hours per week) is based at Sudima Christchurch City and the hourly rate is $27.25 per hour.Full driver's license is required, You must be able to work weekends and evenings. This is mainly a weekend role and would suit a student. Responsibilities | Ngā haepapaProviding a warm and welcoming environment within our hotel where everyone feels at home.Assisting with valet parking and luggage.Supporting the Night Manager with guest requests/tasks and overnight checks to be completedResolve any guest issues promptly and successfully ensuring follow-up and excellent communication at all timesHotel security floor checksProviding local information on Christchurch and the surrounding areaHelp guests with booking activities, restaurants, and travel optionsMaintaining a clean and tidy environment in all common areas, both inside and outside the hotelFix minor technical issues, like changing bulbs, remote control batteriesComply with health and safety regulations and follow emergency evacuation proceduresRequirementsAbout you | Ko koe tenei Must be available to work overnight Confident and motivated with a strong guest service orientation Professional personal presentation and a great work ethic Exceptional attention to detail Flexible and adaptable in approach and a team player. Ability to prioritize and work well under pressure Full New Zealand Drivers License Right to Work in NZ BenefitsWe are all valued | He kura te tangata Discounts at our hotels, restaurants and spas across our network Staff, family and friends rates at our hotels Meals on duty and uniform provided Excellent reward & recognition events Service and anniversary gifts and benefits Wellbeing programme including Health insurance discounts Hind Management is committed to accessibility, should you require assistance or support and are unable to apply online due to an access need, contact our office (09) 9051719 or email our Talent Acquisition Team at careers@hindmanagement.com. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. We offer a fully inclusive accessible hiring process, let us know how we can support you to present your best self.E manawanui ana tātou | We careKa mahi tahi tātou | We work togetherKa whai tātou i te tika | We do the right thing
About The Role
A fantastic opportunity is available for a Night Porter to join our fun, dynamic Hotel team.
We are looking for enthusiastic applicants who know how to impress our guests, ensuring a warm, friendly and efficient welcome at every interaction with a hotel guest or visitor. Team players who will provide the highest levels of customer service while ensuring professionalism and efficiencies every time a guest enters the hotel.
This part-time permanent role (minimum 10 hours per week) is based at Sudima Christchurch City and the hourly rate is $27.25 per hour.
Full driver's license is required, You must be able to work weekends and evenings. This is mainly a weekend role and would suit a student.
Responsibilities | Ngā haepapa
- Providing a warm and welcoming environment within our hotel where everyone feels at home.
- Assisting with valet parking and luggage.
- Supporting the Night Manager with guest requests/tasks and overnight checks to be completed
- Resolve any guest issues promptly and successfully ensuring follow-up and excellent communication at all times
- Hotel security floor checks
- Providing local information on Christchurch and the surrounding area
- Help guests with booking activities, restaurants, and travel options
- Maintaining a clean and tidy environment in all common areas, both inside and outside the hotel
- Fix minor technical issues, like changing bulbs, remote control batteries
- Comply with health and safety regulations and follow emergency evacuation procedures
Requirements
About you | Ko koe tenei
- Must be available to work overnight
- Confident and motivated with a strong guest service orientation
- Professional personal presentation and a great work ethic
- Exceptional attention to detail
- Flexible and adaptable in approach and a team player.
- Ability to prioritize and work well under pressure
- Full New Zealand Drivers License
- Right to Work in NZ
Benefits
We are all valued | He kura te tangata
- Discounts at our hotels, restaurants and spas across our network
- Staff, family and friends rates at our hotels
- Meals on duty and uniform provided
- Excellent reward & recognition events
- Service and anniversary gifts and benefits
- Wellbeing programme including Health insurance discounts
Hind Management is committed to accessibility, should you require assistance or support and are unable to apply online due to an access need, contact our office (09) 9051719 or email our Talent Acquisition Team at careers@hindmanagement.com. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.
We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. We offer a fully inclusive accessible hiring process, let us know how we can support you to present your best self.
E manawanui ana tātou | We care
Ka mahi tahi tātou | We work together
Ka whai tātou i te tika | We do the right thing
Hind Management builds, operates and manages high-performing hotel, restaurant, and spa businesses. Our mission is simple, we strive to be industry leaders in social and environmental responsibility,Through Kaitiakitanga and sustainable travel,we care for and protect Aotearoa’s unique environment for generations to come. We do the right thing and we have built our businesses on a foundation of honesty and integrity. Our portfolio of brands are some of the most accessible in New Zealand, this comes from Hind Management's belief in empathy, understanding and accommodating differences. We work together, we are connected on so many levels; family, business, community, local, global. From the simplest of goals - putting a smile on our guests' faces - to dealing with challenges on a global scale, we can only achieve it if we work together. Hind Management aligns its conduct in keeping with Māori values, through Whanaungatanga, it ensures a sense of family and belonging for our people and recognises manaakitanga as the starting place for hospitality and welcoming manuhiri (guests).We pride ourselves in looking after the interests of our people and our guests alike. He Kura te Tangata, we believe that we are all valued, our people, our guests and our communities across all our brands – we welcome all!. Current locations include Auckland City, Auckland Airport, Lake Rotorua, Christchurch City and Christchurch Airport, Queenstown - Five Mile and Kaikoura.
Hind Management builds, operates and manages high-performing hotel, restaurant, and spa businesses. Our mission is simple, we strive to be industry leaders in social and environmental responsibility,
Through Kaitiakitanga and sustainable travel,we care for and protect Aotearoa’s unique environment for generations to come.
We do the right thing and we have built our businesses on a foundation of honesty and integrity. Our portfolio of brands are some of the most accessible in New Zealand, this comes from Hind Management's belief in empathy, understanding and accommodating differences.
We work together, we are connected on so many levels; family, business, community, local, global. From the simplest of goals - putting a smile on our guests' faces - to dealing with challenges on a global scale, we can only achieve it if we work together.
Hind Management aligns its conduct in keeping with Māori values, through Whanaungatanga, it ensures a sense of family and belonging for our people and recognises manaakitanga as the starting place for hospitality and welcoming manuhiri (guests).
We pride ourselves in looking after the interests of our people and our guests alike. He Kura te Tangata, we believe that we are all valued, our people, our guests and our communities across all our brands – we welcome all!.
Current locations include Auckland City, Auckland Airport, Lake Rotorua, Christchurch City and Christchurch Airport, Queenstown - Five Mile and Kaikoura.
