WeLab Bank - Associate Product Manager (Unsecured Lending)

Job description

WeLab, a leading pan-Asian fintech platform, operates two digital banks (WeLab Bank and Bank Saqu) as well as multiple online financial services in Hong Kong, Mainland China, and Indonesia, with over 70 million individual users and over 700 enterprise customers. WeLab uses game-changing technology to help users access credit, save money, and enjoy their financial journey. At WeLab, we always put our people first. Embarking on a career with WeLab means being part of the driving force to make financial services accessible for everyone. In our flat and agile organization, you will get all the opportunities to make real impacts and deliver change. Most importantly, while you achieve greatness, we will ensure you have an amazing experience at WeLab! Our team is energetic and passionate who can deliver and execute, and we are looking for intellectually curious, open-minded, and smart-working individuals who are just as passionate as we are about making financial services enjoyable. Join us to build a better financial future for everyone! About You: You're a go-getter with mad juggling skills (or multiple hats) who can thrive in a fast-paced, agile environment You enjoy doing purpose-led and meaningful work You have a strong thirst for knowledge and are driven to find solutions that don't exist yet You are comfortable with ambiguity and extremely resourceful (in your past life, you could've been a detective) You always find a way to get things done without sacrificing the quality of your work, integrity, and values No task is off limits for you You are humble and prioritize the success of the team over your own with an eagerness to help those around you You don't shy away from challenges and can bounce back from setbacks What you’ll do and what success looks like in this role: Support the development and execution of lending product initiatives, including product enhancements, pricing optimization, credit policy changes, and business growth programs Monitor portfolio performance and identify opportunities to improve loan volume, profitability, customer acquisition, and customer experience Manage end-to-end delivery of strategic initiatives, from requirement gathering and stakeholder alignment to implementation and post-launch review Partner with Product, Credit Risk, BI, Technology, Operations, Compliance, Marketing, and external stakeholders to drive successful execution Analyse portfolio, funnel, and business performance data to generate actionable insights and recommendations Develop reports and dashboards to support decision-making and track the effectiveness of key initiatives Explore and implement AI, automation, and data-driven solutions to enhance business performance, operational efficiency, and customer experience What is required and what we’re looking for: Bachelor's degree in Business Administration, Data Analytics or a related discipline Minimum 2 years of relevant experience in banking, fintech, business analytics, product management, or project management Experience in personal lending, digital banking, or financial services is preferred Strong project management, analytical, and problem-solving skills Data-driven mindset with proficiency in MS applications, particularly Excel and PowerPoint Self-motivated, proactive, and able to thrive in a fast-paced environment Exposure to AI, digital transformation, or process automation is an advantage Fluent in both written and spoken English and Chinese Perks and Benefits to enrich your experience at WeLab: Learning and development stipend - we value lifelong learning and believe the best way to invest in our employees is to encourage them to continue to learn Wellness and happiness – Numerous activities to let you focus on your physical and mental wellbeing, complemented by happiness dollars (basically, an extra stipend!) to spend on anything that makes you happy. We allow flexible time offs to take care of personal matters and to enjoy time with family and friends. Comfortable and positive work environment – Open plan office for easy collaboration and social with your colleagues, or branch out into your own thinking pods when needed, with FREE food and drinks for when you want to recharge Work smart, play hard – Connect with your colleagues over food and drinks at the stocked pantry, in the spacious social area with board games and a ping pong table, or over activities like hiking, yoga, badminton, etc. A big and contagious smile on everyone’s face to make you happier :) WeLab’s Awards & Recognitions: Asia Banking Finance Retail Banking Awards: Virtual Bank of the Year - Hong Kong CNBC Disruptor 50: the only Hong Kong-based company on the list Financial Times Asia-Pacific High-Growth Companies: #2 in ranking The Chinese University of Hong Kong “Corporate Innovation Index”: #1 in ranking We offer a competitive salary package to the successful candidate. If you are interested in joining this exciting team, please apply with resume via the "Apply" button below. All information provided by applicants will be used for recruitment purposes only. Information of unsuccessful applicants will be destroyed within 24 months of receipt.