WeLab Bank - Senior Manager, Business Growth & Project Management – Digital Banking & Financial Services

Job description

WeLab, a leading pan-Asian fintech platform, operates two digital banks (WeLab Bank and Bank Saqu) as well as multiple online financial services in Hong Kong, Mainland China, and Indonesia, with over 70 million individual users and over 700 enterprise customers. WeLab uses game-changing technology to help users access credit, save money, and enjoy their financial journey. At WeLab, we always put our people first. Embarking on a career with WeLab means being part of the driving force to make financial services accessible for everyone. In our flat and agile organization, you will get all the opportunities to make real impacts and deliver change. Most importantly, while you achieve greatness, we will ensure you have an amazing experience at WeLab! Our team is energetic and passionate who can deliver and execute, and we are looking for intellectually curious, open-minded, and smart-working individuals who are just as passionate as we are about making financial services enjoyable. Join us to build a better financial future for everyone! About You: You're a go-getter with mad juggling skills (or multiple hats) who can thrive in a fast-paced, agile environment You enjoy doing purpose-led and meaningful work You have a strong thirst for knowledge and are driven to find solutions that don't exist yet You are comfortable with ambiguity and extremely resourceful (in your past life, you could've been a detective) You always find a way to get things done without sacrificing the quality of your work, integrity, and values No task is off limits for you You are humble and prioritize the success of the team over your own with an eagerness to help those around you You don't shy away from challenges and can bounce back from setbacks What you’ll do and what success looks like in this role: Partner closely with Product Owners and the senior leadership team to drive WeLab Bank's strategic growth agenda and key business priorities. Lead cross-functional business transformation initiatives, ensuring successful execution of strategic programs that enhance customer growth, operational efficiency, and business performance. Identify, evaluate, and prioritize business opportunities, projects, and new product initiatives based on strategic fit, commercial impact, customer value, and resource considerations. Drive the end-to-end development and launch of new products and business propositions, coordinating across business, technology, operations, risk, compliance, and finance teams. Establish and maintain robust project governance frameworks, ensuring effective planning, execution, monitoring, risk management, and delivery of key business initiatives. Foster alignment among senior stakeholders and functional teams, facilitating informed decision-making, effective issue resolution, and timely escalation when required throughout the project lifecycle. Build strong relationships with key internal and external stakeholders to drive collaboration, manage expectations, and deliver business results. Provide regular executive-level updates on project progress, business impact, key risks, dependencies, and strategic recommendations. Promote a high-performance, collaborative culture that encourages ownership, innovation, knowledge sharing, and continuous improvement. What is required and what we’re looking for: University degree or above with qualification of PMP Minimum 10 years of working experience in project management of FinTech, banking or insurance Experience in waterfall and agile project management and delivery Strong written and verbal communications, analytical, problem solving, organizational and interpersonal skills Excellent judgment with proven ability to identify problems and deal with complex issues Demonstrated leadership and business management ability to establish and manage a high-performance team Able to work in a fast-paced environment and to prioritize and deliver high quality work Self-motivated and a collaborative team player with great sense of ownership Fluent in verbal and written English, Cantonese, and Mandarin Perks and Benefits to enrich your experience at WeLab: Learning and development stipend - we value lifelong learning and believe the best way to invest in our employees is to encourage them to continue to learn Wellness and happiness – Numerous activities to let you focus on your physical and mental wellbeing, complemented by happiness dollars (basically, an extra stipend!) to spend on anything that makes you happy. We allow flexible time offs to take care of personal matters and to enjoy time with family and friends Comfortable and positive work environment – Open plan office for easy collaboration and social with your colleagues, or branch out into your own thinking pods when needed, with FREE food and drinks for when you want to recharge Work smart, play hard – Connect with your colleagues over food and drinks at the stocked pantry, in the spacious social area with board games and a ping pong table, or over activities like hiking, yoga, badminton, etc. A big and contagious smile on everyone’s face to make you happier :) WeLab’s Awards & Recognitions: Asia Banking Finance Retail Banking Awards: Virtual Bank of the Year - Hong Kong CNBC Disruptor 50: the only Hong Kong-based company on the list Financial Times Asia-Pacific High-Growth Companies: #2 in ranking The Chinese University of Hong Kong “Corporate Innovation Index”: #1 in ranking We offer a competitive salary package to the successful candidate. If you are interested in joining this exciting team, please apply with resume via the "Apply" button below. All information provided by applicants will be used for recruitment purposes only. Information of unsuccessful applicants will be destroyed within 24 months of receipt.