WFM - Workforce Software (WFS) - Senior

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY- GDS India – People Consulting – WFS Consultant At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.​ Join EY and help to build a better working world. About Global Delivery Services Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda. Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom. Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service. Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services. Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation. The Opportunity We are looking for Senior Consultants with expertise in Payroll to join the People Consulting team. This is a fantastic opportunity to be a part of a leading global professional services organisation whilst being instrumental in the growth of the People Consulting team. Your Key Responsibilities Configure, implement, and support Workforce Software modules in line with business requirements Perform end‑to‑end configuration for core processes, policy profiles, and business process frameworks Assist in testing cycles, data validation, issue resolution, and production support Ensure compliance with regional policies and organizational standards Drive effective client communication and delivery cadence; build strong relationships with clients and project counterparts across global locations. Proactively manage risks and ensure excellent client and stakeholder feedback Skills and attributes for success High integrity, strong work ethic, and commitment to thriving in a dynamic and evolving environment Ability to manage ambiguity, demonstrate structured problem-solving, and proactively identify improvement opportunities Strong communication, storytelling, and presentation skills (written and verbal) Cross-cultural awareness and ability to work effectively across geographies and time zones High energy levels, agility, adaptability, and continuous learning mindset Open to national and international travel for client engagements as approved under EY and country-specific travel advisory guidelines To qualify for the role, you must have 6 years of experience in Workforce Software Implementations Minimum 4 years of experience in global payroll advisory or global payroll delivery models Workforce Software Certifications: PT101 – Workforce Software Fundamentals (Mandatory) PT102 – Workforce Software T&A Configuration Certification (Mandatory) Proven hands-on experience in Workforce Software configuration and integration activities using the Workforce Policy Editor Strong functional understanding of Workforce Software business processes Experience working with global clients across US, LATAM, and EMEA regions Experience managing Exempt and Non‑Exempt employee policy profiles Strong analytical and problem-solving skills Excellent verbal and written communication abilities Client-focused mindset with attention to detail Ideally, you’ll also have Expertise in creating SOPs, global process documentation, work instructions, and control narratives Active involvement in end-to-end payroll implementation, transformation, or stabilization programs Exposure to workforce or HR transformation initiatives enabled by cloud and digital technologies Experience in policy reviews, current-state payroll assessments, vendor evaluations and selections, global payroll process design, and implementation support Hands-on experience in payroll automation initiatives including RPA, workflow automation, and exception management Working knowledge of global payroll platforms such as ADP (GlobalView, Workforce Now), SAP, Workday, Oracle/PeopleSoft products, with participation in multi–workstream global transformation programs FPC, CPP, PMP or other payroll related certifications will be an added advantage Experience working closely with global payroll vendors such as ADP, SAP, Workday and third-party payroll providers What we look for Professionals who are independent, self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class support services. Apart from day-to-day activities, the candidate is expected to be involved in strategic planning to grow the team. Technical experts with commercial acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment. Professionals who are willing to work in an environment of continual professional development, drive to take on new responsibilities and projects and work experiences with clients across geographies. What we offer you At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. Our Commitment : As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost. Professional Development : From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship. People and Culture : In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing. Benefits : Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development. How to Apply : If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy. Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits. “We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.