Wild Ridge - Administrative Manager

Job description

If you are currently on Young Life staff, please do not apply through this external jobs board. To apply for internal job opportunities, log in to Workday and use the Jobs Hub . Applying externally may delay your application and require you to resubmit internally. Because of Young Life’s exclusive Christian purposes of evangelism and discipleship as set forth in its Articles of Incorporation and in these Bylaws, and to reflect what has always been and will continue to be the position of Young Life, specifically the Christian belief that each and every employee and volunteer of the corporation should minister as a servant of God with the primary responsibility of proclaiming the gospel of Jesus Christ and, as such, is an integral part of the Christian mission and ministry of the corporation , Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Therefore, employees and volunteers of Young Life, during working and nonworking hours, shall: (i) be ready, willing and able to fulfill such ministry functions as may be required by the organization; (ii) refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life, and (iii) abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities. All camps share a common purpose: creating an environment where Young Life staff bring Ch​rist to life by creatively​ presenting the complete gospel of Jesus Christ. Speaking clearly from the Scriptures, camp speakers introduce kids to the person of Christ, the nature of humanity, the work of Christ on the cross, the hope of the resurrection and the opportunity for reconciliation with God. Young Life requires all​ employees to sign a Statement of Faith. We recommend you read this statement before applying​ for any position. Camping Commitment Statement As a follower of Jesus Christ and a minister of His Gospel, model a full understanding of Young Life’s ministry strategy and equip and lead a team of staff in providing excellent camping experiences for individuals to encounter Jesus Christ and know the truth of God’s love for them. Mission & Authority Through both continued training and direct experience, lead staff and prepare an environment where guests, staff, and volunteers are well cared for using the cornerstones of administrative systems, service and hospitality. This role oversees all of the Administrative Department; staff and development, equipment, financial and statistical reporting, seasonal administrative operations. ESSENTIAL PREREQUISITES FOR ALL STAFF MEMBERS (FROM YOUNG LIFE’S BYLAWS – ARTICLE VII): “Because of Young Life’s exclusive Christian purposes of evangelism and discipleship as set forth in its Articles of Incorporation and in these Bylaws, and to reflect what has always been and will continue to be the position of Young Life, specifically the Christian belief that each and every employee and volunteer of the corporation should minister as a servant of God with the primary responsibility of proclaiming the Gospel of Jesus Christ and, as such, is an integral part of the Christian mission and ministry of the corporation, Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Therefore, employees and volunteers of Young Life, during working and nonworking hours, shall: (i) be ready, willing and able to fulfill such ministry functions as may be required by the organization; (ii) refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life, and (iii) abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities.” Essential Duties: Spiritual Formation: Intentionally provide opportunities for staff to grow deeper in their relationship with Jesus. • Participate in opportunities for growing deeper in your relationship with Jesus. • With direction from supervisor, develop an annual personal spiritual growth plan. • Foster an environment where department staff have opportunities for ongoing spiritual development, including execution of their personal spiritual growth plan. • Determine a ministry of Administration statement that communicates goals and practices Attentive Hospitality: Equip servant leaders who anticipate and respond to the needs of our guests, staff and vendors, through Christ-like service. • Establish a department posture of service that anticipates guest needs and responds with professionalism through intentional decisions and systems. • Demonstrate and train exceptional customer service • Administer the reservation systems. Reservations entail the following: o Coordinating reservations for both Young Life and non-Young Life groups. o Coordinating effective communication of reservation contracts and policies. o Coordinating all summer volunteers, including adult guests/hosts, medical volunteers, summer interns, summer staff and work crew. Interpersonal Relationships: Help build relationships that reflect the character of God with guests, staff, vendors and neighbors to foster healthy community. • Build relationships that reflect the character of God with guests, staff, vendors and neighbors to foster healthy community. • Ensure department staff demonstrate the importance of their interpersonal relationships with guests, staff, vendors and neighbors and promote a healthy community. • Maintain healthy communication while working with other departments at camp. • Network with other administrative managers to learn and share best practices • Work well with summer assigned teams and seek to help them with their ministry goals while at camp • Serve as the HR Lead for camp, including maintaining staff personnel files, processing and on-boarding new employees and maintaining sick/vacation leave records for salaried staff Comprehensive Stewardship: Manage with integrity the finances, people, buildings and equipment that have been entrusted to our ministry. • Develop systems and train staff to participate in comprehensive stewardship • Provide leadership to the department by setting an example of use of time, personal integrity, service, spiritual devotion, compassion, work ethic, and commitment to the ministry. • Coordinate all aspects of the camp accounting processes, including maintaining financial accounts, reports, reconciliations and cash collection/deposits • Maintain accurate financial reports [deposits & Concur] • Create and manage the financial budget for the Administrative department • Evaluate department systems and processes annually, updating documents to reflect accuracy • Demonstrate proficiency in using Office, Outlook and other software applications • Develop understating for equipment maintenance and operation as needed for admin office(s) Talent Development: Through a consistent and accountable evaluation process, we identify and provide opportunities for staff in continuing education, leadership development, career-pathing and cross-training. • Demonstrate a desire to grow through engagement in the Individual Development Plan process and participation in training and development opportunities. • Foster department staff participation in the Individual Development Plan process as well as other training and development opportunities. • Intentionally pursue opportunities in mission leadership, personal growth, and development. • Demonstrate an ability to manage people by utilizing their strengths and managing their weaknesses. • Utilize good hiring and onboarding processes. • Establish and execute training for volunteers, work crew, summer staff, and camp staff with vision towards creating a pipeline for the mission. • Perform yearly evaluations for those responsible for supervising Embracing Excellence: Standing on the platform of national standards and metrics we gladly prepare an environment that glorifies Jesus Christ. • Lead department staff in the execution of daily responsibilities with attention to the standards and metrics required for excellent camp operations. • Follow national admin policies • Maintain Young Life office reception standards • Participate in admin department trainings [events, department calls & communication] • Maintain weekly statistics on camper usage, bed count and meal count. Report in a timely fashion to Young Life Camping. • Coordinate and communicate the logistical details for summer camp guest, volunteer and assigned team arrival and departure Training Expectations: • Participate in structured, year-long training process with peer resource coach • Attend annual departmental training • Participate in periodic department-wide video conferences • Regular participation in Young Life trainings and department opportunities Camp or Job Specific Working Conditions: • If applicable see attached document Education: • BA/BS degree or equivalent life experience Qualifications and Experience Required For The Job: • Experience with Young Life as a staff person or volunteer • Spiritual maturity including general wisdom and discernment with an ability to contribute to difficult decision processes • 4-6 years administrative, project management or similar experience • Experience in training and leading teams • Self-starter who takes initiative and teaches others to do the same. • Experience in organizing and prioritizing tasks • Ability to find answers to questions. • Fluency with Microsoft Office applications and an ability to learn and use all Young Life internal systems This description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making compensation decisions. Notes: Young Life is a relational ministry. Staff must be able to convey a sense of Christ-like hospitality and concern for guests and staff. Responding to the unexpected needs of a guest in a prompt and professional manner is important. All staff members are expected to represent Young Life positively and professionally within the community and be able to work with and minister to the volunteer high school and college-age young people who attend our camp. Job Specific Working Conditions: Wild Ridge is a resort-quality Young Life outreach camp under development overlooking the Gauley River near Summersville Lake, where thousands of kids will experience the Gospel. Nearby Summersville (20 minutes away) offers a local Young Life area and churches, while Fayetteville (30 minutes away), home to New River Gorge National Park, offers restaurants and tourism. Our growing team values thoughtful communication, trust built through relationships, and individualized hospitality to each other and our guests. We strive for healthy people (our staff), healthy ministry (guests), and healthy operations (facilities). Working at Wild Ridge will require flexibility, innovation, and determination in order to solve problems, build and enhance operational systems, and work collaboratively with staff from the field, development, and construction departments. They need to be able to manage "what is" while having a vision and patience for "what is to come." We are seeking an innovative leader to serve as our Administrative Manager and help establish a culture of excellence and hospitality as we prepare to open in July 2027. This role creates welcoming, valued spaces for campers, leaders, and volunteers. Depending on operational needs, a qualified candidate may lead or support multiple departments. Join a team committed to professional excellence, personal growth, spiritual development, and the mission of introducing adolescents to Jesus Christ and helping them grow in their faith. In the U.S., the standard base pay range for this role is outlined below. This base pay range is for the U.S. and is not applicable to locations outside of the United States. The anticipated salary rate for this position can range from $40,750 - $ 50,975 depending on relevant education, experience, and location.