Winter 2026/27 - Equipment & Retail Specialist

Job description

Seasonal Why join CMH? We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences – by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people–both employees and guests–who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens! Things that are important to us: Safety as a cornerstone. Share our passion – every day. Always act with integrity . We work as a team . Aim for best . Balance our social, fiscal, and environmental responsibilities. Things that are important to you: The opportunity to build lifelong friendships with staff and guests from around the world. Working for a company that stands behind its mission, vision, and values. An inclusive and rewarding company culture where employees are valued and supported. Explore and work at a world-class mountain destination. Enjoy meals created by culinary professionals that incorporate fresh, local ingredients. Work with hospitality professionals that take pride in providing a high-end guest experience. An opportunity to grow and learn in a work environment that promotes feedback and development. Discounts with brand partners and on CMH merchandise. Opportunities to heli-hike and heli-ski, as available. CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations. Position Title: Equipment & Retail Specialist Company Name: CMH Heli-Skiing & Summer Adventures Reports To: Lodge Manager Location of Work: Remote worksite near various locations in BC (near Revelstoke, Golden, Radium, Valemount) Job Status: Full-time, Seasonal FLSA Status: Non-Exempt Number of Positions: 1 Direct Reports: 0 Date of Last Review: August 2026 Desired Start Date: November 2026 Position Overview The Equipment & Retail Specialist is skilled in technical shop duties, retail product knowledge, and sales, and lends a hand with cleaning duties around the lodge. This role plays a key role in guest satisfaction in the day-to-day operation of the lodge. This is a seasonal job opportunity. This position is based on an 11-hour day, worked as a split shift. A typical schedule consists of 2 weeks on and 1 week off. Accommodation is available while on shift, at no extra cost, for staff joining our team. Essential Duties and Responsibilities Maintain fleet of skis, snowboards, poles, and bindings. Adjust bindings and settings to support the needs of each guest. Maintain accurate inventory levels for equipment and retail stock. Oversee all merchandising and displays in retail shop, as well as being educated on product knowledge. Process all cash, debit, and credit transactions. Maintain a clean and professional work area. Support the ski program by assisting with radio duty. Adhere to OH&S and WHMIS standards. All employees will support the implementation of CMH health and safety and sustainability initiatives and participate in training and provide assistance as required during emergency response situations. Minimum Qualifications Minimum of 3 years of technical shop experience with ski/board industry. Salomon Certification considered an asset. Minimum of 1 year of retail store experience. Experience with ordering and inventory management. Background in luxury hospitality or remote ski lodges, preferred. Competencies, Knowledge, Skills, Abilities, and Other Qualities All CMH employees will demonstrate integrity, discretion, and critical thinking, along with adaptability and effective problem-solving skills. A positive, collaborative working style is essential, with the ability to build meaningful relationships with key internal and external stakeholders. Strong organizational skills, attention to detail, and strategic planning abilities are crucial. The candidate must be able to communicate clearly, effectively, and in a timely manner, maintaining professionalism and confidentiality in all interactions. Proficiency in Microsoft Office and the ability to quickly learn other relevant software platforms are important, as is the ability to prioritize tasks in a fast-paced environment with fluctuating seasonal workloads and changing priorities. The role requires a trustworthy, goal-oriented, respectful, and self-directed individual who can navigate complex responsibilities. Additionally, the candidate must have the confidence to interact with all levels of the company, including those in remote locations within a hub-and-spoke model. Working Conditions This type of lodge work is challenging and demanding. Successful staff are intrinsically motivated by a passion for the ski/board industry and creating memorable experiences with our guests. Work Environment: This job is in a remote area of British Columbia. Employees are required to find their own way to and from the lodge or helicopter staging area for work shifts. Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business. This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis. CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals. Other Duties as Assigned This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. Compensation A competitive hourly rate will be provided based on skillset and experience starting at $19.00 along with 4% vacation pay and potential opportunities to heli-hike and heli-ski, as available. Further details will be discussed in a personal interview. Benefits and Perks: Health and dental benefits. Group Savings Plan eligibility. Paid personal/sick days. CMH Ski Pass Program. IKON Pass Benefits. Pro deal affiliations with Brand Partners. Opportunities to heli-hike and heli-ski, as available. **CMH is an equal opportunity employer**